DTDC Courier & Cargo — Unethical behaviour

Address:

East Godavari, Andhra Pradesh, 533201

I got a cheque book from hdfc bank and they mailed to my permanent adress with bank registered mobile number. They called me to confirm and asked address. I explained route map and again the person hand over phone to another person. Again i explaind same route map. And i wanna tell him that handover to my parents as i'm not there. Suddenly he shouted on me why you have given your phone no if you are not available here.. Like he started shouting with some bad words and he asking me to send my parents to office to collect. Is thiis is the way to speak with customer. Now my father has 65+ yrs old. If not, is that the way. Here always behaves like this with all the customers. This is not first time for me. They won't give minimum particulers also if i go there for enquiry. Thats why amazon and flipkart like services are growing well. They know how to behave with customers.