DTDC Courier & Cargo — unprofessional approach of delivery team

Joydeep Biswas

from Delhi, Delhi

Address:

Gurgaon, Haryana, 122001

An important document of mine was couriered from your dtdc kolkata to gurgaon at my residence. It was showing in tracker that the office is closed. Whereas the address 1025, sector 15, part 2, gurgaon is a residence. Blue dart, aramex and even fed ex delivered to the same address. Inspite of mentioning the receiver mobile no, the delivery boy didnt bother to call the receiver. At my place there are 2 people constantly available even in my absence. Have been following up with a guy - pappu -[protected] and only was receiving assurance. I had to take leave today ie 25th june 2018 so that the packet is delivered. Called at all possible nos of gurgaon hub [protected] (Sector 18, gurgaon), [protected] but no response. Even the office doesnt bother to take calls. Then i had to call the customer care at[protected] wherein i came to know that the consignment no k11861795 has been returned to kolkata.

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Comments

prithachatterjee

from Haldia, West Bengal

I have booked a courier to post a commodity from barasat to plassey(wb-741156) through DTDC, a reputed courier company. They accepted the consignment, but now their branch of berhampore, WB is refusing to deliver the commodity to plassey. They are not attending my complain also. Please resolve.

kesavan1999

My friend send me an parcell in dtdc and he give the tracking id too and check the tracking id and its is regurally updated and it now show delivered but i did not recived it

my tracking id:Z6313597

please resolve my problem

Nilesh Navgrahe

Same here an my friend staying in Netherlands he forgot his keys at Bhopal and his flight was on 24-06-18 from Nagpur. I have sent with DTDC with premium charges but they did't deliver on time. they took 5 days to deliver it from Bhopal to Nagpur. This is totally unprofessional way of work.
Do not believe on DTDC. Indian government sped post is more reliable and far better than this bogus courier service.
Better go for Indian speed post or DHL/Bluedart.

Thanks,
Nilesh