[Resolved] DTDC Courier — Delivery not on time POD NO- V14147102. | |||
Dear Sir, I had visited a DTDC courier's franchisee at Anisabad, Patna, on18.11.2013, as I had to send a passport for visa to one of my friends at kolkata. It was an urgent issue so I opted for the premium services which ensures delivery within 24 hours. But it is so unfortunate that more than 48 hours has crossed and the consignment is in transit. I had paid Rs.155/-for this premium services called DTDC PLUS vide consignment NUMBER - V14147102. The delay in the service has created mental, physical and financial damages and also breach of commitment by the company. Regards S M Faisal Sulaiman [protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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+91 80 2536 5032 [Customer Care]
DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047
I booked a courier for NABHA CANTT-PATIALA(PUNJAB) through DTDC COURIER & CARGO LTD, BILLEKAHALLI--BF 828, BANGALORE ---CONSIGNMENT NOTE NO:- B07586334 DATED 21/01/2014, It is shameful & disgraceful for your company to deliver the courier on 27th of january 2014, It has taken 7 days for you to deliver the courier.Please explain me what is the meaning of courier, The service provided by your company is going day by day, if this trend continues then your company has no future because this type of experiance is 2nd instance for me during last 6 months. The first instance being the courier sent by me to MHOW----your Company website also does not provide the correct information, If I could have option, I will give your company worse rating, I request you donot force the consumer to lodge a report in police station as well as in consumer court because your company always tells the consumer that the courier will be delivered on the third day, If your company is straightforward in telling that courier will reach its destination within 7 days, then no question of compliant arises against your company, I request you to acknowledge this comment & if you have any reply in this matter, reply me accordingly, My EMAIL Iis [protected]@gmail.comS