Durian Industries — Poor after sale service Order Number: SOGOR[protected]

Address:

Mumbai

Hello Team,

I have purchased Durian 3 seater leatherette sofa from Goregoan Mulund link road showroom dated 28th Mar and made full payment.

I was told the delivery will have happen within a month time as the fabric I have chosen is custom.

It's been more than a month and I have not received a single call on the status of my delivery nor any call to state the delay.

I have been trying reaching the toll free number but the executive only took a request as he is not updated on the same.

After multiple follow up for cancellation and refund, i received a response on 17th May stating not sure of delivery.

I am fed up following up and listening to illogical reason for delay and no response. Please process my refund

Makarand
[protected]@gmail.com