Ebay.in — Moto turbo

hari.harishgupta

from Delhi, Delhi

Address:	Varanasi, Uttar Pradesh, 221001
Website:	www.ebay.in/rpp/deals

Hello sir,
I have purchased a motorola turbo from ebay on 27 april which i have received on 2 may. My device is not in working condition i have raised the claim on 9 may for the same on ebay but ebay team ([protected]@tpa. Ebay.com) have forcefully closed my claim. Giving statements that the product is having manufacturing guarantee so we can't provide u any assistance for this.
And when i visited to authorised motorola service center they r saying that they are not giving any service to the products purchased from ebay. And they have given me mail that they have only three authorised seller and ebay is not in that. I have attached the mail recieved by motorola and the chat session of motorola care.
So will u pls resolve this issue and provide me refund of this claim.
The case is pending from last 15 days and i haven't got any support from the ebay team. I tried to call the grievance officer many times and dropped the mail for the same.

+2 photos

Was this information helpful?

No (0)

Yes (0)

eBay.in customer support has been notified about the posted complaint.

Related eBay.in reviews

View all 4742 eBay.in Reviews

Comments

Jayesh Andarpa

from Lunavada, Gujarat

Ebay — Iphone6

[protected]call me

eBay.in Customer Care's response, May 19, 2016

Verified Support

Dear Jayesh Andarpa,

Thanks for reaching out to us. Kindly share your Concern and Paisa pay id or Claim id at ebayindia.helpdesk@gmail.com so that our team can assist with your concern.

Regards,
Team Ebay

Jayesh Andarpa

from Lunavada, Gujarat

Ebay — Iphone6 regarding

[protected] call me

kolleru

from Hyderabad, Telangana

eBay.com — Sandisk(16gb)

I have ordered for pendrive in ebay and amount has been detucted from my account but it is showing an error msg that unable toprocess your transaction

kolleru

from Hyderabad, Telangana

Ebay.in — Sandisk 16gb

I got a coupon code from ebay that sandisk for 79 rs only and i have applied it and made my payment through my debit card, amouny has been detucted from my account but i got a error message that unable to process ur request

eBay.in Customer Care's response, May 19, 2016

Verified Support

Dear Customer(kolleru),

Thanks for reaching out to us. Kindly share your Paisa pay id or Claim id at ebayindia.helpdesk@gmail.com so that our team can assist with your concern.

Regards,
Team Ebay

eBay.in Customer Care's response, May 19, 2016

Verified Support

Dear Customer(kolleru),

Thanks for reaching out to us. Kindly share your Paisa pay id or Claim id at ebayindia.helpdesk@gmail.com so that our team can assist with your concern.

Regards,
Team Ebay

Naresh kshetty

from Robertsonpet, Karnataka

Ebay.in — i have not ordered item please refund amount

My debit card details has been hacked and someone did shopping from account on july 26th between 8PM to 10.30PM. My account no:[protected] indian overseas bank. Please cancel the product and refund

eBay.in Customer Care's response, May 19, 2016

Verified Support

Dear Naresh(Naresh KShetty),

We would request you to file an FIR in the nearest police station and share the copy with us.

Regards,

Team eBay

Shruti Mukkawar

Ebay.in — re payback point

The order is not completed but the points are reedemed

eBay.in Customer Care's response, May 19, 2016

Verified Support

Dear Shruti Mukkawar,

Thanks for reaching out to us. Kindly share your Paisa pay id or Claim id at ebayindia.helpdesk@gmail.com so that our team can assist with your concern.

Regards,
Team Ebay

eBay.in Customer Care

from Delhi, Delhi

Verified Support

Dear Hari(hari.harishgupta),

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at ebayindia.[protected]@gmail.com

Thanks & Regards,
Team Ebay

Balji89

from Jalandhar, Punjab

eBay.com — TEMPERED GLASS BACK ALUMINIUM BUMPER* Cover Case For MICROMAX YU YUREKA

Defective Piece.

eBay.in Customer Care's response, May 23, 2016

Verified Support

Dear Baljitsingh(Baljitsingh1156@gmail.com),

Thanks for reaching out to us. Kindly share your Paisa pay id or Claim id at ebayindia.helpdesk@gmail.com so that our team can assist with your concern.

Regards,
Team Ebay

pritom biswas

Ebay.in — I have not received my parcel.

I have not received my parcel, my parcel id isCG[protected]IN

ramy49

from Rajapalaiyam, Tamil Nadu

Eyeconic kajal not received

I place the order eyeconic kajal on 18 may 2016. amount credited in my bank account. but my order not delivered.

kindly send send the detail

my order no:[protected]
transaction id [protected]

eBay.in Customer Care's response, Jun 1, 2016

Verified Support

Dear ramy49,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at ebayindia.helpdesk@gmail.com

Thanks & Regards,
Team Ebay

jakkepalli

from Bengaluru, Karnataka

Not working of USB Cable...Reg

Dear sir, My Order ID [protected] the item "2 pcs USB Charging Data Sync Cable for Apple iPhone iPod iPad 2G 3G 3GS 4G 4S"[protected].I am Received material but it is not working.Please replace. K.Jithendrareddy. [protected]

eBay.in Customer Care

from Delhi, Delhi

Verified Support

Dear jakkepalli,

Thanks for reaching out to us. Kindly share your Paisa pay id or Claim id at ebayindia.[protected]@gmail.com so that our team can assist with your concern.

Regards,
Team Ebay

shushil1984

from Delhi, Delhi

Defective memory card received by ebay.in

I Booked a samsung memory 32 gb from ebay.in, when i received the item that was defective although he agreed to refund my money but actually this was fraud, they told me that will samsung memory card but it like a dummy of samsung memory card
please tell me what i do

eBay.in Customer Care's response, Jun 22, 2016

Verified Support

Dear shushil1984,

Thanks for reaching out to us. Kindly share your Paisa pay id or Claim id at ebayindia.helpdesk@gmail.com so that our team can assist with your concern.

Regards,
Team Ebay