Ecom Express — Order return and refund

Address: Navsari, Gujarat, 396450
Website: www.bookmyoffer.com

Deal sagar tandel, Thank you for shopping at www.bookmyoffer.com The following items from your [protected] have been shipped. Quantity Product Unit Price Amount Shipping Date Shipping Agent Tracking Code View Status 1 Combo of Mi 10400mAH power Bank USB Led Light and Selfie Stick Rs 874.00 Rs 874.00 06.11.2015 17:01 Ecom Express '[protected] http://www.ecomexpress.in/ Shipped Items Summary Subtotal: Rs 3, 999.00 Shipping : Rs 99.00 Tax: Rs 0.00 Discount: Rs 3, 224.00 Order Total: Rs 874.00 Payment Summary COD : Rs 874.00 Total Payment Received: Rs 874.00 Note: We will inform you as and when we ship the remaining unshipped items, if any. All shipments to you are sent in tamper-evident packaging. In the unlikely event that the package delivered to you is not in sealed condition or looks like it has been opened or tampered with, please do not accept the same, or insist on open delivery and acknowledge receipt only after you have verified the contents are in order as per the accompanying invoice. In case you are not the recipient, please communicate the same to the recipient as well. We hope you enjoy shopping with us. Kind Regards, www.bookmyoffer.com Team If you do not get your consignment within 7 days, please track the status of your delivery at http://www.ecomexpress.in/ on the courier details page or contact our customer care number +91-[protected] . I am not satisfied with ur service... And no one attend my call. Pls refund my money... Otherwise I will complain in grahak suraksha. Waiting for your reply..
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Verified Support
Oct 01, 2021
Ecom Express Customer Care's response
Dear Sir/Mam,

Greetings From Ecom Express.

We regret for the inconvenience caused to you. Please be informed that we are the Logistics service provider and we deliver the shipment packages as it is given over to us. In case you have any issue regarding the content of the package, request you to kindly contact your shopping portal.

Regards,

Team Ecom Express
Verified Support
Mar 24, 2022
Ecom Express Customer Care's response
Dear Sir/Mam,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,
Team Ecom Express
 
127 Comments

Comments

RETURN my order no size . my order no kyc15580. cell no [protected]
I got a back cover for my iPhone 6.disgusting product quality .
Ordered a pest repellent but by the time it arrived, the pest problem was already solved so need to return the package. It's unused and unpacked. So I need to return the order and request for refund.

Order return and refund - Comment #2999320 - Image #0
Ecom Express Customer Care's response, Feb 17, 2018
Verified Support
Dear Sir,

Request you to kindly contact your shopping portal to raise a request for reverse pick up.

Regards,
Ecom Express Team
Totally damaged the things so I want my amount back plz take u r items my number [protected]

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I want my amount back its totally fake products totally damaged products
Ecom Express Customer Care's response, Feb 17, 2018
Verified Support
Dear Sir, please share your tracking number to assist you.
I want 2 return this product it's very unsatisfied also they send me wrong product very bad product

Order return and refund - Comment #3134294 - Image #0
Ecom Express Customer Care's response, Jun 29, 2018
Verified Support
Dear Nima Dorjee,

Greetings from Ecom Express

us. We regret for the inconvenience caused to you. Request you to kindly contact your shopping portal to arrange the reverse pick up.

Regards,
Ecom Express Team
My order is not good I want to return this product my order number is -DE[protected]
Supjeev sinha's reply, Oct 2, 2018
Plz return this product and refund me. Fastly
Plz send me reply how to refund me
Ecom Express Customer Care's response, Oct 4, 2018
Verified Support
Dear Supjeev,

Greetings from Ecom Express

We regret for the inconvenience caused to you. Request you to kindly contact your shopping portal in this regards.

Regards,
Team Ecom Express
Mera oder ritoan krana hai men's oder kiya ta sandiks ka mila Samsung ka memoricard

Order return and refund - Comment #3255336 - Image #0
Mera oder ritoan krana hai men's oder kiya ta sandisk ka mila Samsung ka memoricard

Order return and refund - Comment #3255337 - Image #0
Mera oder ritoan krana hai

Order return and refund - Comment #3255338 - Image #0
Order return and refund - Comment #3255338 - Image #1
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Ecom Express Customer Care's response, Oct 31, 2018
Verified Support
Dear Gorai,

Greetings from Ecom Express

We regret for the inconvenience caused to you. Regarding the content of the product, request you to kindly contact your shopping portal for further assistance.

Regards,
Team Ecom Express
This is [censored] product return and refund my amount

Order return and refund - Comment #3270447 - Image #0
Ecom Express Customer Care's response, Nov 20, 2018
Verified Support
Dear Sir,

Greetings From Ecom Express.

Thank you for writing to us. We accept our sincere apologies for the inconvenience caused to you. Request you to kindly contact your shopping portal to arrange the reverse pick up. .

Regards,
Team Ecom Express
No Mach size
My order return, my order number [protected], Item type APRAREL.
No Mach size

Order return and refund - Comment #3299598 - Image #0
Ecom Express Customer Care's response, Dec 18, 2018
Verified Support
Dear Muruugavel,

Greetings From Ecom Express

We regret for the inconvenience caused regards in this, Request you to kindly provide the 9 digit AWB/tracking number so that we can assist you accordingly. You can also contact our Customer helpline no. 8376888888 or mail to [email protected] for further assistance.
Regards,
Team Ecom Express
Sir i didnt got the product what I had ordererd so please teke return and refund my amount

Order return and refund - Comment #3305193 - Image #0
Ecom Express Customer Care's response, Jan 2, 2019
Verified Support
Dear Sir/Mam,

Greetings from Ecom Express

We regret for the inconvenience caused to you. Request you to kindly contact your shopping portal to arrange the reverse pick up.

Regards,
Team Ecom Express
Worst mobaile
Powerbank not using condition...very bad exchange and refund my money..
Ecom Express Customer Care's response, Jan 3, 2019
Verified Support
Dear Sir,

Greetings from Ecom Express

Thank you for writing to us. We regret for the inconvenience caused to you. Request you to kindly contact your shopping portal to register the new reverse pick up request.

Regards,
Team Ecom Express
I have received an another product. This is very disappointing. And the service provider is not at all concerned about the fact that I have received another product and when he was asked about the return policies he has that much audacity that he is not even answering the calls neither is he replying to my text messages.
The product which I have purchased is expensive that is the reason I m so much concerned. I want a speedy result. Pls look into the matter asap.

Order return and refund - Comment #3319216 - Image #0
Ecom Express Customer Care's response, Jan 10, 2019
Verified Support
Dear Mam,

Greetings from Ecom Express

Thank you for writing to us. We regret for the inconvenience caused to you. Request you to kindly contact your shopping portal to register the reverse pick up request.

Regards,
Team Ecom Express
Plz cancel my order
[protected]...
Its on cash on delivery, ordered today by mistake.
Plz cancel my order
[protected]
Ordered today by mistake
Cash on delivery
Electric blanket
Ecom Express Customer Care's response, Jan 22, 2019
Verified Support
Dear Sir,

Greetings From Ecom Express

Thank you for writing to us. Request you to kindly contact your shopping portal in this regards. If delivery is attempted, request you to kindly refuse to accept the delivery.

Regards,
Ecom Express Team

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    Ecom Express Phone
    +91 11 3021 2000
    +91 11 6659 8800
    Ecom Express Address
    No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
    View all Ecom Express contact information