Ekart Logistics — cancelled the order and want refund please

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

I ordered asus zenfone Max pro m1 yesterday i.e 30th august 2018 from flipkart and it was supposed to be delivered by today i.e 31st August 2018.
and today morning before the delivery of my phone i got a message from Ekart in which i was given a link to pay the price of my Mobile through Phonepe app .
and i paid Rs. 10999 through my bank account linked to the phonepe app.
I also got confirmation message of my payment from Ekart and i was told that if the phone is not delivered due to any reason then the amount will be refunded .
However due to the incomplete address the delivery could not be completed and i cancelled the order but i have not got any refund so request you to kindly immediately process my refund.
Was this information helpful?
No (122)
Yes (329)
 
86 Comments

Comments

Traking No - PKRC[protected]

I want to refund for this product is it is not the same product which I had purchased, please refund my money.
V Thrinethra Gowdu's reply, Jul 27, 2021
This product cannot booking Ahmedabad director booking
Tracking number-PKRC[protected]
I want to refund this product is not same which I had purchased, please refund my money

V Thrinethra Gowdu's reply, Jul 27, 2021
Is not main products in order
I want to refund for this product is it is not the same product which I had purchased, please refund my money.
I want to refund for this product is it is not the same product which I had purchased please refund my money

Shobha Nagaraj's reply, Apr 5, 2021
Yes your right
Akil Akhil's reply, Mar 4, 2022
did you get ur money's back
I want to refund for this product is it is not the same product which I had purchased, please refund my money.

I want to return my order because I ordered Bluetooth but u delivered headset.it's not fair.please do
U have not delivered which I ordered so please refund my money and collect ur product
Why u r doing like this.no response at all from your side.please take your product and refund my money
Hello sir.no response at all from your side.very bad experience.you people are cheating everyone
Yoge Abu's reply, Aug 13, 2020
yes cheat all of them please tell customer care number and how to refund the product
i order one product but he give another product so please refund my product i am poor so dont cheat me
Order my product sumsung mobile y205 but he give another companies product so please refund my payment

Order my product sumsung mobile y205 but he give another company product so please refund my payment

Out for Delivery: Mobile with tracking ID SRTC[protected] from Shiprocket, will be delivered today by an EKART Wish Master (call [protected], PIN 101).. To know about safety measures taken to ensure a safe delivery of your order, click here: http://ekrt.in/dMB4x
buuuN

Cancel my order
No
My goods have been damaged

I want to return my product the product is not same which I ordered

Wrong product delivery.my oder air buds but delivery wrist watch.bad product.return my order id number AEPC[protected] pls retun my order

ITLC[protected] I have ordered orange saree with blouse piece but no blouse piece and saree colour diffrent and also defected saree please refund my or replace my saree.

Refund my money this is not the item i ordered
Refund my money back to item

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ekart Logistics
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    4%
    Complaints
    5305
    Pending
    0
    Resolved
    222
    Ekart Logistics Phone
    +91 80 6798 2222
    Ekart Logistics Address
    360, 13th A Main Rd, Yelahanka Satellite Town, Yelahanka, Bengaluru, Karnataka, India - 560064
    View all Ekart Logistics contact information