Ekart Logistics — Marked RTO: Order_reject when in the city of origin

promisenolies

Jun 13, 2022

Address: Bangalore

One of my packages was shipped via vendor from Thane using Shiprocket with the delivery partner Ekart Logistics today that is June 13th, 2022. Being in Thane itself, within 45 minutes the status is changed to Order_Reject. How is that possible. My vendor is also not able to understand the issue. Kindly help.

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Ekart Logistics customer support has been notified about the posted complaint.