Ekart Logistics — Order picked up but not marked as picked up

Address: 6-3-155/1,arramghar, hyderabad

Order-MYER[protected]

It was picked up 5 days ago and still not updated in Ekart or Myntra due to this my refund has been cancelled

I need immediate solution to this problem.
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    Ekart Logistics Phone
    +91 80 6798 2222
    Ekart Logistics Address
    360, 13th A Main Rd, Yelahanka Satellite Town, Yelahanka, Bengaluru, Karnataka, India - 560064
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