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Ekart Logistics Customer Care
Ekart Logistics
Customer satisfaction rating: 3%
Submit a Complaint
437
COMPLAINTS

Ekart Logistics Customer Care

Ekart Logistics

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Address
360, 13th A Main Rd, Yelahanka Satellite Town, Yelahanka
Bengaluru
Bangalore District
Karnataka
India - 560064

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
19
down
23

Phone:
Phone:
up
27
down
16

Customer satisfaction rating
3%
Complaints
437
Pending
0
Resolved
12
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon 08:00 am - 11:00 pm
Tue 08:00 am - 11:00 pm
Wed 08:00 am - 11:00 pm
Thu 08:00 am - 11:00 pm
Fri 08:00 am - 11:00 pm
Sat 10:00 am - 07:00 pm
Sun 10:00 am - 07:00 pm

Ekart Logistics Complaints & Reviews

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 Xiaomi Reports on Jul 31, 2020
Fmpc[protected] this docket is in transit and there is no update in system since 23rd july, can you update where the docket has reached and exact delivery details

Complaint Status


[Jul 31, 2020] Ekart Logistics customer support has been notified about the posted complaint.
Complaint comments  Add a commentComplaint category Clothing, Shoes & Accessories

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     Dipanjali Mehta on Jul 31, 2020
    My order no nowp[protected] whoch was ordered on 18th july has not been delivered yet whereas the promised date was 30th july as mentioned on the site.
    Need my order at the earliest

    Complaint Status


    [Jul 31, 2020] Ekart Logistics customer support has been notified about the posted complaint.
    Complaint comments  Add a commentComplaint category Online Shopping

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       AshutoshMahesh Agrawal on Jul 31, 2020
      Not deliever on my location i am waiting for that

      Complaint Status


      [Jul 31, 2020] Ekart Logistics customer support has been notified about the posted complaint.
      Complaint comments  Add a commentComplaint category Online Games

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         Chandrashekhar Mundhe on Jul 31, 2020
        As per given address your delivery boy declined to deliver my order.

        Complaint Status


        [Jul 31, 2020] Ekart Logistics customer support has been notified about the posted complaint.
        Complaint comments  Add a commentComplaint category Other

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           Ankush7545 on Jul 31, 2020
          My realme tv has reached to the nearest hub but you are not delivered

          Complaint Status


          [Jul 31, 2020] Ekart Logistics customer support has been notified about the posted complaint.
          Complaint comments  Add a commentComplaint category TVs

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             Diksha Dhammi on Jul 31, 2020
            Hello ekart logistics. I didn't received my order yet as it was mentioned on the site of myntra that i'll get it on 29th of july but its 31 july today. I've noticed that the parcel is reached at your location (Ekart logistics). Can you please notify me when i'll get my order. Because i need it before 3 august. I understand the covid situation but it's been so long. There was so much gap between the date i ordered. I hope you'll understand my situation too. So please make sure that i get my parcel before 3 of august. Thank you. Stay healthy and calm.

            Complaint Status


            [Jul 31, 2020] Ekart Logistics customer support has been notified about the posted complaint.
            Complaint comments  Add a commentComplaint category Clothing, Shoes & Accessories

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               Gajanan Tekam on Jul 31, 2020
              सर, मी गजानन टेकाम, रा.अमरावती, ऑर्डर आयडी [protected] हे अद्याप पार्सल मिळालेले नाही।


              Complaint Status


              [Jul 31, 2020] Ekart Logistics customer support has been notified about the posted complaint.
              Updated by Gajanan Tekam Jul 31, 2020
              सर, मी गजानन टेकाम, रा.अमरावती, ऑर्डर आयडी [protected] हे अद्याप पार्सल मिळालेले नाही

              Complaint comments  Add a commentComplaint category Mobile Handsets

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                 JazzT on Jul 30, 2020
                Yesterday delivery boy Sandeep kumar came to deliver my flipkart parcel, order was rs 809 i gave him 1000 he said he dont have change and will give 200 rs after 1 hour after that he dint come, request you to kindly check with him and ask him to return my money back asap

                Complaint Status


                [Jul 30, 2020] Ekart Logistics customer support has been notified about the posted complaint.
                When will i get my money?
                Complaint comments  Add a commentComplaint category Online Shopping

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                  I want to submit Complaint Positive Review Neutral Comment
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                   MukeshM on Jul 30, 2020
                  The Wishmaster is not willing to deliver my product on the given address. It has been 7 days but still my product has not been delivered.

                  Tracking ID: FMPP[protected]


                  Flipkart and Ekart Delivey Scam

                  Complaint Status


                  [Jul 31, 2020] Ekart Logistics customer support has been notified about the posted complaint.
                  Complaint comments  Add a commentComplaint category Online Shopping

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                    I want to submit Complaint Positive Review Neutral Comment
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                     Abhiraj KR Thakazhy on Jul 30, 2020
                    I had ordered a poco m2 pro and the order is accepted by the dealer but it is not delivered by the ekart...na


                    Phone booking accepted by Seller but not delivered yet
                    Phone booking accepted by Seller but not delivered yet

                    Complaint Status


                    [Jul 30, 2020] Ekart Logistics customer support has been notified about the posted complaint.
                    Complaint comments  Add a commentComplaint category Online Shopping

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                       Abhiraj KR Thakazhy on Jul 30, 2020
                      I had ordered a poco m2 pro and the order is accepted by the dealer but it is not delivered by the ekart


                      Phone booking accepted by Seller but not delivered
                      Phone booking accepted by Seller but not delivered

                      Complaint Status


                      [Jul 30, 2020] Ekart Logistics customer support has been notified about the posted complaint.
                      Complaint comments  Add a commentComplaint category Online Shopping

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                        I want to submit Complaint Positive Review Neutral Comment
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                         Rithika Reddy on Jul 29, 2020
                        This is the worst thing. The product is not a similar thing which i wanted to get

                        Complaint Status


                        [Jul 29, 2020] Ekart Logistics customer support has been notified about the posted complaint.
                        Complaint comments  Add a commentComplaint category Clothing, Shoes & Accessories

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                          I want to submit Complaint Positive Review Neutral Comment
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                          Ekart Logistics — Exportsale fake company

                           hnyammu on Jul 29, 2020
                          Hello sir my purchase in 3 compo shirt. But received it old t shirt from pickrr.com track id pkrc[protected] seller information...
                          Complaint category Clothing, Shoes & Accessories

                           Gaurav Pendse on Jul 29, 2020
                          Fmpp[protected] traking no

                          From last 5 days the shipment is pending at pune location

                          Complaint Status


                          [Jul 29, 2020] Ekart Logistics customer support has been notified about the posted complaint.
                          Complaint comments  Add a commentComplaint category Mobile Handsets

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                            I want to submit Complaint Positive Review Neutral Comment
                            code

                             Fardeen Cp on Jul 28, 2020
                            I ordered a laptop worth 55000/- from flipkart more than a week ago and the expected delivery date was between 2-3 days. Since nobody contacted me regarding the delivery in expected time, i went to the ekart logistics company myself which is very near my home. They said that there was a delay with the deliveries due to the pandemic issue which is understandable. So i asked them to check on my item and deliver it asap because it was urgent. But they didn't even pay attention for whatever i was saying. They kept on telling that it would be delivered in 2 days. Days passed.. No-one contacted after 2 days and i went to check on the item again because it was prepaid and worried whether it would complicate things being undelivered.
                            Even after 2 days, they said wait for another two days. Since it was very urgent and i didn't want the order to be cancelled without me knowing it, i contacted the manager of the company and he said the delay was due to containment zone issues, though my place was not a containment zone. However, the manager promised the delivery for the very next day. And when i was eagerly waiting, the order got cancelled the next day. And they couldn't explain further. Very worse experience with ekart logistics. It was like... As if we were begging for our product that we paid for!!!

                            Complaint Status


                            [Jul 28, 2020] Ekart Logistics customer support has been notified about the posted complaint.
                            Complaint comments  Add a commentComplaint category Laptops / Notebooks

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                              I want to submit Complaint Positive Review Neutral Comment
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                               Nani Mk on Jul 28, 2020
                              I got a message on 17th july that my order will be delivered on that day. But they didnt deliver and also nobody contacted me. Its almost a month now. They provided me with a pin number but i am not able to contact them. When i enter the pin number they are saying its incorrect. Tracking id-mynp[protected]

                              Complaint Status


                              [Jul 28, 2020] Ekart Logistics customer support has been notified about the posted complaint.
                              Complaint comments  Add a commentComplaint category Online Shopping

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code

                                 Lotus Group on Jul 27, 2020
                                Hello i received a watch which was not been placed by me in any online shopping app. I have an order of flipkart also delivery time to be same. I thought it's that product i have to receive that at cod. But which is different from my order. I want to return the product. It's ekart invoice id is - 4bc5d0ga00000885

                                Complaint Status


                                [Jul 27, 2020] Ekart Logistics customer support has been notified about the posted complaint.
                                Complaint comments  Add a commentComplaint category Jewelry & Watches

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                                  I want to submit Complaint Positive Review Neutral Comment
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                                   Abhiraj KR Thakazhy on Jul 27, 2020
                                  I had ordered a Infinix hot 9 and it shipped but not delivered


                                  Not delivered Shipped mobile phone
                                  Not delivered Shipped mobile phone

                                  Complaint Status


                                  [Jul 27, 2020] Ekart Logistics customer support has been notified about the posted complaint.
                                  Complaint comments  Add a commentComplaint category Online Shopping

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code

                                     Prakamy on Jul 26, 2020
                                    Today i received a courier through ekart. It was a cash on delivery courier in the name of one of our family member. But when we checked we found out that no one from our family has ordered anything from any e-commerce site recently.
                                    Hence it is requested that please check details and deliver that courier item to its right owner.
                                    Details of courier are:
                                    Purchase id[protected]
                                    Invoice id-5835diga00002967
                                    Order id[protected]
                                    Awb#aepc[protected]

                                    Complaint Status


                                    [Jul 26, 2020] Ekart Logistics customer support has been notified about the posted complaint.
                                    Complaint comments  Add a commentComplaint category Electronics & Appliances

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
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                                       Narendralko on Jul 26, 2020
                                      I am order of flipkart the ac order no od[protected] ason 17july 20. The amount rs 33499/- paid on 17 july and ekart logistics despatch no fmpp [protected], despatch from guragram ason 18 july 20 and showing to delivery ason 20 july 20 at lucknow. But item not deliver till date.


                                      not delivered ac at the time. fmpp0501247240

                                      Complaint Status


                                      [Jul 26, 2020] Ekart Logistics customer support has been notified about the posted complaint.
                                      Complaint comments  Add a commentComplaint category Electronics & Appliances

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                                        I want to submit Complaint Positive Review Neutral Comment
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