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Ekart Logistics Complaints & Reviews

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Updated: Feb 27, 2026
Complaints 5507
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228
Unresolved
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Bad 😕 It seems that Ekart Logistics has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Ekart Logistics reviews & complaints page 2

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S
Sahil D R
from Surat, Gujarat
Dec 16, 2025
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Metal Iteam/ Missing 2 Piece

Address: Trepend Sim Biz No 30, Sarjan Row House, Near, New Pal Lake Rd, near Shreepad Residency, Gujarat 394510

AWB No- BGHP[protected]
​"I sent 5 items in the parcel, but the recipient only received 3 items. The two items shown in the attached photo are missing / were not received by the recipient. Please check this matter immediately."...
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Lakshmi12344
from Hyderabad, Telangana
Dec 16, 2025
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Product which is placed for return taken by the Ekart pickup agent and did not update the app

OD[protected] this is the order no. Of my product which was taken by the Ekart agent yesterday that is on 15-12-25, in the late evening, it has been more than 12hours but there is no message or the app update that the product is picked up which is very unusual. Please kindly help me here and the agent name is Mallesh from the Ekart service of Hayathnagar telangana Ranga Reddy dist. As you can see from the attached photos i got a msg...
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A
ANISHA JAYAPALAN
Dec 15, 2025
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FMPC5531288241 & FMPC5531288241

Address: Kerala Financial Corporation, HO Vellayambalam Kerala F

Refund Requested for One Undelivered Dress

I ordered two units of Tckty Women Maxi Red Full Length Dress, but I received only one dress.

However, I paid the delivery person for two dresses at the time of delivery. I am requesting a refund for the one dress that was not delivered.

I am unable to understand how two dresses can have the same order ID. Also, the delivery person came on Saturday, which...
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P
Pavithrasairam
from chennai, Tamil Nadu
Dec 14, 2025
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fraudulent delivery confirmation: order srsp6695124407 - immediate investigation needed

To whom it may concern,
I am writing to file a formal and serious complaint regarding order number SRSP[protected]. My complaint concerns a potentially fraudulent interaction with the assigned delivery personnel, resulting in the non-delivery of my package.
On the date of delivery dec 13, 2025, I was unavailable to receive the parcel personally. I instructed the delivery agent to leave the package securely at my residence. He...
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A
ajay42
Dec 4, 2025
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Shipment not deliverd after otp

Dear sir,

The following shipment was about to deliver yesterday and delivery person called me last evening i was logged out from office and i asked him to hand over to security person but this delivery guy asked me OTP i gave him OTP and same time security person was in 3rd floor till the security person came down this person escaped .

Pls help me to deliver this product. I have CCTV Footage also nobody...
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S
Sunil Kumar Mish
Dec 4, 2025
Dec 16, 2025
This thread was updated on Dec 16, 2025
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product lying in hub but not delivered by partner

Address: E1972 Rajajipuram

Tracking Number MYSC[protected] was held in Rajajipuram Hub but not delivered by Ekart. Also no customer support number of ekart was correctly updated on your site.

Regards
Sunil kumar Mishra
[protected]...
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R
Richamishra24
from Greater Noida, Uttar Pradesh
Dec 2, 2025
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Behaviour of the delivery partner

Address: Continental Milkoswe India Limited Village Habibpur, Post Kulesara, Noida Dadri Main Road, Greater Noida, Uttar Pradesh

This is regarding that i have ordered product from flipkart having id FMPP[protected] which is to be delivered on 01/12/2025 but till now its has not been delivered and the delivery person has blocked by number bcz of which i m unable to contact that person, since morning i m trying his number but the number is blocked, and the contact pin of delivery partner is 121.

the same delivery partner also misguided us regarding ekart...
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A
Akula Vaishnavi
Dec 2, 2025
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wrong product received - id (rddc0000344494)

I received a product today via Ekart Logistics that I did not order.
Details:
- Tracking ID: RDDC[protected]
- Issue: Wrong product received, no sender details on package
Please arrange for return pickup....
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S
singhas
from Delhi, Delhi
Dec 1, 2025
Dec 10, 2025
This thread was updated on Dec 10, 2025
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urgent investigation & refund request wrongful delivery - order # cmdc0002003164

Address: Tower 5(A,B,C), Embassy Tech Village, Bengaluru, Karnataka - 560103

I am writing to raise a serious concern regarding a fraudulent delivery made to my address.

I did not place any order, yet a package was delivered to my doorstep demanding payment. As I was in an office meeting, my sister paid INR 999 on my behalf. The transaction ID and payment details are attached for your reference.

The order slip mentions a “CoOrd Set latest dress for women two-piece outfit”, but instead,...
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Y
yzqyzq
Dec 1, 2025
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Product Undelivered_After OTP taken by the delivery boy

Tracking ID: FMPP[protected]
on 24/11/2025, The delivery boy annoyed to get OTP at 4:30 PM but the product remains undelivered.

Resolution: request for the ordered product to be delivered...
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H
Huzayfah Kohda
Nov 24, 2025
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Urgent Complaint Regarding Bogus Package Received Through Ekart Delivery

Address: Hyderabad

I am writing to bring to your immediate attention a serious issue I faced today with a delivery received through Ekart. The package delivered to me is completely bogus. There is no sender address mentioned, and the phone number provided is fake. Upon opening the parcel, I was shocked to find nothing but a piece of cardboard inside. All relevant pictures are attached for your reference.

This is the third time I am facing such...
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H
Himan007shu
Nov 23, 2025
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Order Delayed Day By Day

Address: RAHUL JAN SEWA KENDRA KULESRA GAUTAM BUDHA NAGAR UP

Dear Ekart Customer Support Team,

I am writing to inform you about a continuous delay in the delivery of my order. The status keeps showing “Out for Delivery, ” but the package is not being delivered to me.

Here are my order details:

Order ID: HKD[protected]

AWB / Tracking Number:HKHC[protected]

Expected Delivery Date:[protected]

It has been...
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B
BVBOSS8
from Chennai, Tamil Nadu
Nov 20, 2025
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Fitted double bedsheet

Hi
Greetings

I have been purchasing items online on frequent intervals.
i was happy shopping online on flipkart .but recently on 2 occasions the experience is not that good .
yesterday recieved my order, the fitted double bedsheet.
I have ordered for an elastic fitted bedsheet with 2 pillow covers free ( 1+1 offer)
Yesterday the delivery boy brought 2 pkts and said one only for me and I paid...
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R
rahulmahato46
from Pune, Maharashtra
Nov 19, 2025
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Order delayed by more than 5 days

Address: Tower 5(A,B,C), Embassy Tech Village, Bengaluru, Karnataka - 560103

Order from Croma has not been delivered. Tracking website is also not updated correctly. No response from team....
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S
Sachin Rj
from Basavakalyan, Karnataka
Nov 18, 2025
Nov 18, 2025
This thread was updated on Nov 18, 2025
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My return order has not been processed since 7 days.

Address: Basavakalyan
Website: Ekart courier and lime road

I had ordered a product from Lime Road website which was delivered to me by Ekart logistics and later I had returned it on 11/11/25. Till now my order has not been picked up from the website even though I have received 3 messages for pickup from Ekart. I had talked to Ekart pickup man also and he said that I will pick up the order but the return order was not picked up and I got a message from Ekart saying sorry due to unavoidable events...
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P
pulisahithi
from Kadapa, Andhra Pradesh
Nov 17, 2025
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I didnt receive my order

Address: Badvel

My product is not delivered to me but the status shows its delivered....
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S
S.Ram2022
from New Delhi, Delhi
Nov 13, 2025
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Shipment # SRSC1264604892

Address: Safdarjung Enclave, New Delhi

Kind Atten: E-kart / Ship Rocket Executive,

I waited the whole day for shipment SRSC[protected] as got a message that medical equipment will be delivered today before 11 PM as stated in message. I tried contacting on the provided phone # [protected], /// PIN 175 but no response....
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N
nandinishah7
Nov 7, 2025
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Received completely different and incomplete order

Website: boldstiche.myshopify.com

I ordered from a site named boldstiche.myshopify.com
I watched it ad multiple times on instagram, so I ordered from this site. I received a text for tacking my parcel from ParcelX and Ekart.
I received my order from ekart.
I paid in UPI on delivery.
Now the order I received is completely different and one pair of jeans and one men's pants. I ordered 3 women jeans.
There is no option to raise a complaint...
+1 videos
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H
Hariharan.PR
from chennai, Tamil Nadu
Nov 6, 2025
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Parcel Not yet received

Address: 22/2 telugu chetty street , Old washermen pet chennai

Parcel details :
Jaipur to chennai
As per this docket number Seller has booked parcel pick up on Saturday, October 25, 2025, As per the docket number NBCP[protected], Material need to deliver on 30th OCTOBER 2025 . But still not yet received . No customer support number or branch Locator details in website...
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A
asdf3
Oct 31, 2025
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SLSC1002052362 order no

The product delivered to us was not ordered by us, and the person who accepted the order was not aware that the product was not ordered by us.

The product is a scam product as the description is something else and the product inside the packaging is something else. There's no name of the company from where this product has come

Kindly issue a return and a refund too.

Attaching pictures...
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