Ekart Logistics — Product didn't delivered, yet showing it is delivered.

Hello Sir, with reference to my order number : MYEP[protected], I will like to inform you that the order was not delivered yet, but it is still showing delivered.

I had placed the order via Myntra, and it was expected to deliver on or before 16th of November 2023. On 15th of Nov, the order status was showing delivered, whereas it was not delivered to anybody, neither my security guard nor to my neighbors and not to me as well. I had cross-checked as many times as I can, but it was not delivered and moreover your delivery agent didn't came to my residential address for any delivery on that date. Then why are you updating with the wrong information and kindly update me where did your delivery agent delivered my order? Sir, I had raised the complain for the same on Myntra as well and the complain ID for the same is: IN[protected]ITivb5OU.

Sir, I hope I will get justice, otherwise please refund my money. This is not the first time I am facing this issue, I had faced this type of issue earlier as well.

Hope you will resolve my issue this time.

Thanks
Sumona