Ekart Logistics — Product not delivered but marked as delivered Yatta cotton towel

. Urgent: product marked asdelivered but not received
i ordered a product from flipkart on October 5, 2025 and the expected delivery date was on October 11.The delivery agent tried to call me but I was unable to answer the call as I was on meeting. However the product was not delivered but it was marked as delivered on flipkart.i haven’t received the product yet.When I contacted the customer care I was advised to reach out to ekart logistics Chandanappally Pathanamthitta hub.Unfortunately the contact number provided is not available and it appears to be invalid. I request urgent action to solve this issue either I want the product or refund which ever is possible
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