Ekart Logistics Complaints & Reviews

Ordered for set of shirts from some website, received ugly used clothes packed delivered by EKART with cash on delivery . UPI Transaction code - NBCC[protected], amount-999 rupees, amount paid to UPI ID: [protected]@ybl, paid from [protected]@oksbi, date : 30th December 2024. Who has sent this, not able to understand....

I am writing to express my disappointment and frustration with the delayed and rescheduled delivery of my order, FMPP[protected]. Despite the promised delivery date, the order has not been delivered on time, and the subsequent rescheduling has been done without any concern for the customer's convenience or a valid reason.

Order Details:

- Order ID: FMPP[protected]
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- Expected Delivery Date: 28.12.2024br...

I have ordered a jacket from myntra on 15 December 2024 which was delivered on 19 December friday ( here starts the fraud delivery guy deliver product with damaged and open packet My father received the product immediately my father called and said that parcel is damaged and not the one which i ordered and suppose to recieve then to confirm i call the delivery agent he said no sir i deliver the order in seal packed condition then i put the...

Order No. SHOC[protected]. I or anyone from my family never ordered this. It came to my address for COD of 499. I spoke to flipkart and they said I did not place nay order. Who ordered it and when. How can it have my exact address and phone no. They are scamming people by forcefully sending some orders and asking money in the name of COD....

I have not booked any order with any ecommerce site for delivery of SP 4 toothpaste. But suddenly received an SMS with tracking No.SHOC[protected] and Invoice No. 350972. The delivery is Cash on Delivery and my daughter took the delivery by paying Rs. 600 through gpay thinking that we ordered it (both myself and my wife went out)... It is very strange how the Ekart delivered the product and also SMS from their official msg. system reached...

Self order portable minin electric shaver, but i received the trimmer only

order track nbr mnscc[protected]...

Hi,
It is a matter of grievance and utmost shame as well for being scammed by the renowned Ekart Logistics team and services.
I have received an order of a product (Bee Venom Joint Pain Relief) worth Rs 500. Whereas this product has not been ordered by me through any app or online website. It was attempted to deliver today (18 Dec, 2024) by ekart logistics personnel, the packaging was done very nicely. I asked for an open box...

I placed an order through Toyloft, but the shipment process has been extremely disappointing. The status of my shipment was stuck at "Pickup Exception" from December 13th, 2024, without any updates. Today, on December 15th, 2024, I noticed the status changed to "Marked RTO: ORDER_REJECT", indicating a return-to-origin action.

This action has been taken without any delivery attempt made at my address. I have...

SRSP[protected] this is my tracking number and the product has not been delieverd from 7 days...

My parsel not deliver by ekart this parsel show my near hub in jubille hill i am wating for delivey &delivery person not calling me & deliver reshudaled my parsel docate no.-NOEC[protected]...

Dear team,

I've been receiving an unordered parcel which is COD in nature and the delivery partner is asking for payment. Once I deny the order in person, I'm getting rejection message and codes from Ekart and constant calls from the delivery person. Kindly look into the matter and stop harassing if the customer is rejecting the parcel. Also, the delivery has been reattempted 3 times in 2 days after rejecting and the delivery...

KIND ATTENTION IS INVITED TO THE Undelivered: Manish Malhotra Foundat + 1... with tracking ID SABC[protected] as i already paid for the product to Ekart Logistic. I want my refund or my product....

Product is not delivered to me but got delivery notification message.
I got call from wish master for delivery but he denied to deliver at door step and he asked me to take from far location.
After that i got delivery notification message on my number. but product did not handover to me. I don't know without handover the product how delivery agent update the status as delivered. there was not option as OTP based delivery. so...

I have handed over my Blue tyga jacket to the pickup executive on 17th of June 2024. However, Bluetyga informs that they have not received it till now. I visited the Ekart facility in Kottivakkam (Nehru Nagar) to hand deliver the product.

I want remedial action taken immediately for this....

I am writing to express my dissatisfaction with the delivery service regarding my recent order of the LORENZ MK-4071R Slim Case Analog Watch placed on October 18, 2024. My expected delivery date was October 23, but I still have not received the parcel due to repeated issues with the delivery process.

Initially, on October 23, the delivery person refused to deliver the package to my office address, even though my office is only 1 km away from my home. After cutting the call abruptly, he assured me the parcel would be delivered to my office the following day.

Today, another delivery person called and I informed him of the same office delivery request. He agreed, but soon after, I received a message that the parcel was undelivered. I contacted him again, but he ended the call while I was still speaking.

This lack of professionalism and miscommunication from your delivery team has caused unnecessary frustration and delay. I kindly request immediate action to ensure the parcel is delivered to my office address as soon as possible and to address the unprofessional behavior of the delivery personnel.

Please confirm when I can expect my parcel to be delivered and ensure that there are no further issues.

So, I have raised the issue with you people multiple times on call and I haven't heard from you, please look into the above tracking number which is showing the item has been delivered. However, I didn't received the item and please know that I received a call from you people that the issue will be sorted despite passing few days I am unable to see anny resolution in this.
Please resolve the issue at the earliest we checked CCTV in our PG we didn't find the package where it shopuld ybe as per the Delivery Boy details.

Date: 17 oct 2024
Phone number of Fraudster: [protected]

Pretending as delivery person working in EKart logistics, asked for money to release refund of cancelled delivery item. After paying again asked for money to complete eKYC, which needs to be done. However, he never gave company account details, but shared a personal QR codes to get money. Asking for money multiple times, he never released funds and did the fraud for 8 transactions amounting to 9400 approx. I tried raising complaint with ekart and their customer care. But both services not available.

Dear eKart Customer Support,
I hope this message finds you well. I am writing to formally complain about several issues I have encountered with my recent order (Order ID: [OD[protected]]).
Firstly, the delivery was not made on time, which was quite disappointing. Additionally, the delivery boy canceled my order manually without any prior notification or explanation. This has caused significant inconvenience, as I was...

Tracking number : srsp[protected] for the past 10 days, i have been receiving the same message every single day, stating that i will receive the product. Then, on the next day, i continue to receive notifications telling me that due to unforeseen circumstances, the delivery has been delayed. This has been happening consistently for the past four days, where they keep postponing my delivery. What frustrates me even more is that nobody from the company is contacting me to provide any further details or assistance. It’s important to note that this is a medicine i am waiting for, and i would think that medicines should be delivered promptly and on a prioritized basis, especially during urgent situations. Shiprocket keeps sending me messages that they will deliver it as soon as possible, but each day, it feels like the delivery is just getting postponed and put off even more. I have been trying to reach out for support, but it seems there is no proper customer care number available, leaving me highly frustrated and disheartened by this whole experience.

Dear Sir/ Madam,

The above-mentioned item from Flipkart through Ekart Logistic with Tracking ID FMPN[protected] was supposed to be delivered on the 11th of October 2024. But the item was never delivered. On the website of Ekart Logistic and Flipkart the item shows delivered on 11th of October 2024 which is not true. When the tried to contact the Ekart Logistic delivery phone number which was provided in the SMS, it says the request is invalid.
i would kindly request you to look into this matter.

Thanking you
Somdup Lama