| Address: Room no: 101 RR Luxury Coliving pg, 22, 2nd Main Rd, A Narayanapura Mahadevapura Bangalore - 560016 Karnataka Mobile: 7020634909 |
Date of incident: 6th june 2025
client name: myntra
description: I had a myntra return order for account on number [protected], I had two return orders one was Mast & Harbour Men Solid Casual Shacket that was delayed for return and a new Snitch Men Smart Slim Fit Micro Ditsy Printed Opaque Pure Cotton Casual Shirt scheduled for june 6th. And on CCTV it shows the delivery agent took both return product but at that day it said the on 6th that both pickup attempt failed while he took the product, later mast and harbour product was refunded, but they said snitch shirt was not picked up when it was. so I want to ask for details for how did this mishap happened.
this is the message:
Dear Sulabh,
This communication is regarding the product 'Snitch Men Smart Slim Fit Micro Ditsy Printed Opaque Pure Cotton Casual Shirt' pertaining to the order number 130083519740099511803.
As per your claim, the product has been picked up however, refund is not yet processed for the same. Please accept my sincere apologies for the inconvenience caused.
As per the update received, I regret to inform you that we have not picked the above mentioned product. I would request you to share the following details in order to further investigate.
Return ID:
Order ID:
Date/Time of Pickup:
Tracking Number:
Pick up confirmation SMS:
Delivery Agent Name and Phone number:
Extra product picked up if any:
For more details on our Return/Exchange policy, please click on the mentioned link: https://www.Myntra.com/faqs#returns
For any further queries, please feel free to contact us.
We truly value your association with us. Thank you for choosing Myntra as your shopping destination.
Regards,
Neeraj | Myntra
Everything You Need To Look Good'
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