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Ekart Logistics Complaints & Reviews

www.ekartlogistics.com
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Updated: Jan 22, 2026
Complaints 5483
Resolved
227
Unresolved
5256
Bad 😕 It seems that Ekart Logistics has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Ekart Logistics reviews & complaints page 7

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S
Shivanand1236
from Bidar, Karnataka
Jan 16, 2025
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While exchanging my old phone asking extra 300 rs with out any proof or reason

Address: Humnabad Bidar

A tab ordered in Flipkart, when it is on Out for delivery boy called me and told come to office and collect the product.
After checking my old phone, the Manager and delivery boy asking Rs. 300 extra without any reason...
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K
Kashib
from Darbhanga, Bihar
Jan 15, 2025
Jan 15, 2025
This thread was updated on Jan 15, 2025
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Damage

Address: Darbhanga rashulpur khurd allalpati Darbhanga

Damage paint and change paint...
+1 photos
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S
Srijita Datta
Jan 8, 2025
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Payment issues and order cancellation

Experienced in the name of your logistics company. On 08.01.2025, I received a request from an Ekart Logistics agent (via call no. [protected]) to pay the listed price for it, so he can cancel the order and process the billing so that I will be able to receive both the money (I paid) and the product (I ordered). However, upon talking to the agent, namely Sanjeev Kumar (Bandra) I was instructed to pay through QR code to an account named Pradeep...
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H. Mahesh Babu
from Bengaluru, Karnataka
Dec 30, 2024
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wrong/cheap/unordered product received

Address: Not known

Ordered for set of shirts from some website, received ugly used clothes packed delivered by EKART with cash on delivery . UPI Transaction code - NBCC[protected], amount-999 rupees, amount paid to UPI ID: [protected]@ybl, paid from [protected]@oksbi, date : 30th December 2024. Who has sent this, not able to understand....
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V
VenkatAppu
from thanjavur, Tamil Nadu
Dec 28, 2024
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Delay in delivery without customer concern

I am writing to express my disappointment and frustration with the delayed and rescheduled delivery of my order, FMPP[protected]. Despite the promised delivery date, the order has not been delivered on time, and the subsequent rescheduling has been done without any concern for the customer's convenience or a valid reason.

Order Details:

- Order ID: FMPP[protected]
-
- Expected Delivery Date: 28.12.2024br...
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S
sehrawat330
from Pune, Maharashtra
Dec 27, 2024
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Parcel not delivered and Delayed

Address: NFL TOWNSHIP PANIPAT HARYANA

SRSP[protected]- Tracking ID. MY ORDER IS STUCK AT GURGAON HUB AND NOT MOVING SINCE 20th Dec. It was supposed to get delivered on 21st Dec, this is super critical parcel which should get deliver before 29th Dec....
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R
rishabkumar843
from Saharanpur, Uttar Pradesh
Dec 22, 2024
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Delivery agent tampered the parcel and replace the product with old one (damaged old used jacket )

Address: Ekart logistics , paramount tulip, Saharanpur-Delhi road, Saharanpur, Sawalpur Nawada, Uttarpradesh 247001

I have ordered a jacket from myntra on 15 December 2024 which was delivered on 19 December friday ( here starts the fraud delivery guy deliver product with damaged and open packet My father received the product immediately my father called and said that parcel is damaged and not the one which i ordered and suppose to recieve then to confirm i call the delivery agent he said no sir i deliver the order in seal packed condition then i put the...
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N
NidhiSharmaNS
from Bhopal, Madhya Pradesh
Dec 22, 2024
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Sending orders which I never ordered on COD

Order No. SHOC[protected]. I or anyone from my family never ordered this. It came to my address for COD of 499. I spoke to flipkart and they said I did not place nay order. Who ordered it and when. How can it have my exact address and phone no. They are scamming people by forcefully sending some orders and asking money in the name of COD....
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V
venkat2025
from Hyderabad, Andhra Pradesh
Dec 22, 2024
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SP 4 Toothpaste - Sent though not ordered in any ecommerce platform

Address: Bangalore

I have not booked any order with any ecommerce site for delivery of SP 4 toothpaste. But suddenly received an SMS with tracking No.SHOC[protected] and Invoice No. 350972. The delivery is Cash on Delivery and my daughter took the delivery by paying Rs. 600 through gpay thinking that we ordered it (both myself and my wife went out)... It is very strange how the Ekart delivered the product and also SMS from their official msg. system reached...
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K
kswaamy
Dec 20, 2024
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Delivered in wrong product

Address: KRISHNASAMY, 4/95 D AATHI PARASAKTHI NAGAR , ETTAYAPURAM ROAD TUTICORIN
Website: ekart

Self order portable minin electric shaver, but i received the trimmer only

order track nbr mnscc[protected]...
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A
Adnan Chaiwala
Dec 18, 2024
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Received a fraud product through Ekart

Hi,
It is a matter of grievance and utmost shame as well for being scammed by the renowned Ekart Logistics team and services.
I have received an order of a product (Bee Venom Joint Pain Relief) worth Rs 500. Whereas this product has not been ordered by me through any app or online website. It was attempted to deliver today (18 Dec, 2024) by ekart logistics personnel, the packaging was done very nicely. I asked for an open box...
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A
Anjaly Visakh
from Noida, Uttar Pradesh
Dec 15, 2024
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Toyloft diecast car

I placed an order through Toyloft, but the shipment process has been extremely disappointing. The status of my shipment was stuck at "Pickup Exception" from December 13th, 2024, without any updates. Today, on December 15th, 2024, I noticed the status changed to "Marked RTO: ORDER_REJECT", indicating a return-to-origin action.

This action has been taken without any delivery attempt made at my address. I have...
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F
faujihgfdshgfd765e
Dec 13, 2024
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Product not delievered

Address: gurugram

SRSP[protected] this is my tracking number and the product has not been delieverd from 7 days...
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N
Navya17
Dec 7, 2024
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Wrong product delivered which was not ordered

I received a product which was not ordered but due to miscommunication I have to take it.

When I try to call the number provided on website [protected] they are doing whatsapp call and asking to switch to video, which I did not do so, they also sent few apk files and insisted to open so I have to disconnect the call.

I need my refund of 699/- Rs and the above mention method is not standard to create a refund I...
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S
surendra godara
Dec 5, 2024
Dec 13, 2024
This thread was updated on Dec 13, 2024
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Parsel not deliver from last 1 week

Address: hyderabad

My parsel not deliver by ekart this parsel show my near hub in jubille hill i am wating for delivey &delivery person not calling me & deliver reshudaled my parsel docate no.-NOEC[protected]...
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S
shivanigazinkar
from Mumbai, Maharashtra
Nov 28, 2024
Nov 28, 2024
This thread was updated on Nov 28, 2024
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Receiving unordered parcel even after rejecting multiple times and not getting cancelled

Dear team,

I've been receiving an unordered parcel which is COD in nature and the delivery partner is asking for payment. Once I deny the order in person, I'm getting rejection message and codes from Ekart and constant calls from the delivery person. Kindly look into the matter and stop harassing if the customer is rejecting the parcel. Also, the delivery has been reattempted 3 times in 2 days after rejecting and the delivery...
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V
Vastri
from Bengaluru, Karnataka
Nov 21, 2024
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Shoe rack damage - No response

Address: C511 SANGEETHA APPARTMENT, 162/1 V CROSS ROAD MALLESWARAM BANGALORE 560003

Hi Team, I have ordered Shoe rack via Ekart and delivered wrong product with damage, tried calling the number in the receipt [protected] for return, No response and unreachable. Finally, after plenty of search in google found this number he asked payment mode I told gpay then he sent one error pdf via whatsapp to follow, and page is not opening. Pls help me put for refund. Shipment delivered on 18th Nov 2024.

Order No - 417127br...
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K
kaur daljit
from Delhi, Delhi
Nov 19, 2024
Nov 19, 2024
This thread was updated on Nov 19, 2024
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Undeliered of my order

Address: JAWAHARLAL NEHRU STADIUM SPORTS AUTHORITY OF INDIA HEAD OFFICE GATE 10 LODHI ROAD NEW DELHI 110003

KIND ATTENTION IS INVITED TO THE Undelivered: Manish Malhotra Foundat + 1... with tracking ID SABC[protected] as i already paid for the product to Ekart Logistic. I want my refund or my product....
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R
raj25kishor
Nov 18, 2024
Nov 19, 2024
This thread was updated on Nov 19, 2024
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Order ID: OD432869408517033200 - I did not receive my flip cart product but got a delivery confirmation notification

Product is not delivered to me but got delivery notification message.
I got call from wish master for delivery but he denied to deliver at door step and he asked me to take from far location.
After that i got delivery notification message on my number. but product did not handover to me. I don't know without handover the product how delivery agent update the status as delivered. there was not option as OTP based delivery. so...
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S
Srihari S
from Chennai, Tamil Nadu
Nov 4, 2024
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Blue Tyga Return pickup

Address: Nehru Nagar, Kottivakkam

I have handed over my Blue tyga jacket to the pickup executive on 17th of June 2024. However, Bluetyga informs that they have not received it till now. I visited the Ekart facility in Kottivakkam (Nehru Nagar) to hand deliver the product.

I want remedial action taken immediately for this....
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