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Ekart Logistics Complaints & Reviews

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Last updated Apr 17, 2024
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Ekart Logistics reviews & complaints page 7

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S
S Rathore
from Ahmedabad, Gujarat
Jan 9, 2024
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Cheated took OTP on phone and did not delivered parcel at home

I was in office I got call from courier agent at 4pm arround regarding my Flipkart order
Order I'd :- OD[protected]
He said mam I was at door pls give me OTP i did and he said I delivered your parcel at your home. When I reached home there is no parcel .
And at my surprise untill 8:40 my parcel 'not delivered 'showed in site of Flipkart
So I relaxed and tried to call the agent he didn't receive call and...
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K
karthick7772001
Jan 9, 2024
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Product Delivery Delayed and Rescheduled

Address:Kilpauk, Chennai

Hello,

Greetings!

My product was ordered with 1day delivery through Flipkart. But after reaching the nearest Delivery Hub, the Delivery Agent is either not reachable or attempted to the deliver the product now after 3days.

Flipkart has promised to deliver the product by today 9pm but still no response and status is now displaying as Rescheduled for No Valid Reasons.

Even renowned...
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A
Avehd
from Pune, Maharashtra
Jan 9, 2024
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Delivery issue Tracking id PTMP10008257700

Address:Pallash Temple Appartment , Flat No. 304, Gat No. 645, Near Shree Mahalaxmi Temple Dakshin Old, Moshi - Alandi Rd, Laxmi Nager, Moshi, Pune, Maharash

Tracking id PTMP[protected] 04:51:36 PM Out For Delivery but due to rain he Undelivered. (Rescheduled to:[protected] next day i m going to nearest ekart office moshi but they says parcel is not found

parcel contain fastag card and i want to go out of pune then what is use of that no one can take phone call also...
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S
Shyamala karthick
Jan 9, 2024
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Wrong product but not accepting return

Ordered a product on myntra but got a different product.. Raised a return request the delivery agent came but didn't pick up since it didn't match the image on app.. Of course it wouldn't match because we received a wrong product... Then agin raised a return request he did the same.. He took the product the second time after many arguments but still hasn't updated that he received the product and i didn't get any refund.. But received a text...
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D
Disha Gangwani
Jan 9, 2024
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Ekart guy scam

Address:Pune

I ordered 3 mokobara bags from flipkart (cabin, checkin and checkin large)
The checkin bag was defective. So Ekart guy misled me and said i have put the bag for replacement and took the bag. instead of triggering me the otp of cabin bag, he triggered me the otp of the bag that was being returned which is of higher price.
Flipkart team is asking me to deal with ekart logistics. they are ready to help me since i gave the OTP....
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A
Aldalsuresh
from Bengaluru, Karnataka
Jan 9, 2024
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Wrong Product Received (Salt in place of Baby Toys

Address:EKart Logistics, Peenya Industrial Area, Bangalore - 560058, Karnataka, India.
Website:it is an un authorised website and Dont Know

Dear Team

Recently I have received one parcel from Ekart logistics with tracking ID STOC[protected] from SHIFTO.

My issue was I have ordered for baby toys which are buy one get one free but I have received salt for 799 Rs. (images attached) from sender or logistics.

Even the sender haven't mentioned any details of his address or contact numbers.

So, I would like to complain to the...
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M
Malaya pati
Jan 9, 2024
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Complaint Regarding one of your Franchise

Address:Budhijam colony

Respected sirI would like to register a complaint regarding one of your FRANCHISE in BELPAHAR, ODISHA under the pincode of 768218.Earlier this Franchise of your's was at JHARSUGUDA, ODISHA(768216) with great customer satisfaction and well behaved staff and most important On time delivery and pickups. But when the Office has been Transferred to BELPAHAR later on the good will of your company and brand value has decreased significantly. After...
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R
Rakesh Ambekar
Jan 8, 2024
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Cancel the order wrong product over amount

Address:Near kamraj nagar opp L&T Crossroad site
Website:[email protected]

Cancel my order OIPC[protected] from ekart i am not received yet any cost plz decline this order immediately...
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R
Rajat pathak1
Jan 7, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order got rejected

Address:84E/4A, Madhuban Vihar colony, Prayagraj -211011

My order got rejected without my knowledge even delivery agent or company did not call me.

Tracking id- SRTP[protected]...
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I was not at home when the delivery was attemped and then the delivery agent rejected the order. When i tried to contact flipkart support, he said they will reattempt the delivery but then i got message saying the order is cancelled and the link to form to request reattempt of delivery does not work. Now i have order again and wait again instead of just getting it the other day....
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K
from Pathankot, Punjab
Jan 7, 2024
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Fraud by Ekart Logistic

I have ordered Shoe Rack Through facebook advertisement and today on 07.01.2024 I have received the shipment vid Tracking ID STLC[protected]. There is no sales invoice attached in this product but the Invoice attached by Ekart Logistic so the Ekarat Logistics is responsible for this. So I request to you kindly return my Rs 1000/-which your representative has collected from me. If you are shipping the product without the address of supplier...
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S
Sachin131001
Jan 4, 2024
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Delivery boy fraud and no customer support available

Delivery boy took OTP at call and did not delivered the product. Order ID - OD[protected]. No customer support available neither any service center location. All the Phone numbers at the Website are wrong. They are making fraud everyday with the consumers. It is my request to you to take a strict action against them. All the affected consumers will be highly grateful to you....
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M
murali67678
Jan 4, 2024
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Wrong Product Delivered

Address:HYDERABAD

I have booked the Calvin Klein Underwear but i received something different product.

Please refund my money and take your product

Please find the below order details....
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L
Lali 11
Jan 4, 2024
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Mens cargo trousers

I had ordered a combo pack of 2 mens cargo trousers for ₹899 from people style wear shopify. I got a text from ekart logistics via whatsapp . It was informed that it will be delivered on 6 january 2024 on saturday. But on 3 january wednesday the status was shown as order reject. It was neither cancelled by me nor they contacted me for anh delivery purpose. Why it is like this..we ordered and you are cancelling it simply??...
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K
k3time
from Sonipat, Haryana
Jan 2, 2024
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Poor Delivery

Address:Mayur Vihar Sonipat

Courier person was asking not to take product and was saying that this is third party item and you can get bad quality inside the product packaging. When I asked to him to show me the product, he denied that he can not deliver the item because the packet is not in his reach with in his bag. This guy roaming with my ordered product since 3 days and I got message again that item will be delivered on next day. This is worst experience for a...
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S
Somrah
Jan 1, 2024
Jan 1, 2024
This thread was updated on Jan 1, 2024
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Payment done but item not received

Address:13271/1a,2ndfloor, dholewal, Ludhiana

Dear sir/madam
29 December 2023 delivery boy payment received but item not delivered

Please return my amount 799rs I have allredy complaint file to fraud company ekrat payment screenshot attached
Tr id.

T2312291206303662103241

So please refund my amount as soon as possible

Thanks Regards
Som Raj
[protected]...
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U
Ugesh Yogi
Jan 1, 2024
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My package not received yet

Address:Basheerbagh

Delivery boy not came in address and not call me and not deliveried by receiver...
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Wishmaster picked up my package on 26/12/2023 but he didn't updated it
Tracking I'd: FMPR[protected]...
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Ekart Logistics - FMPP[protected]
I am writing to express my dissatisfaction with the non-delivery for my order with tracking number [FMPP[protected]], placed on (07 Dec 2023)
I request an immediate investigation and resolution. If delivery is not possible promptly, I expect clear information.
I can’t tracking my order...
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H
Harish H.P.
Dec 30, 2023
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Tracking Number: SPOP1000001353

I received a call from an Ekart delivery person only once on 27th December about the delivery of my package. He asked for my address/location despite sharing it on the WhatsApp on the message as well that i received from Ekart. Today, on 30th December, i check the status and it says "ORDER REJECTED". Did not get a call from anyone. How can i escalate this?...
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