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Ekart Logistics Complaints & Reviews

www.ekartlogistics.com

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Updated: Aug 20, 2026

Complaints 5545

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229

Unresolved

5316

Bad 😕 It seems that Ekart Logistics has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Ekart Logistics reviews & complaints page 7

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Dear Concerned,

Reference:
Order id [protected]
Ref no [protected]-981
Order Date[protected]
(Photo attached)

I received a packet today which was erroneously collected by my wife at home, thinking I would have ordered. Since, it was a COD delivery payment was made.

Fact is, it's not ordered by us or any of my family member.

Call was received on my number...

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The Delivery agent called me at 5:27 pm on 21 May 2025 and he said, madam I am calling from Flipkart and I said yes please come the location, he said Okay and declined the call.

After 5 minutes I received a text that your item cannot be delivered and I ordered it on emergency purpose filtering the delivery date, I need my product today at any cost, kindly look into the matter....

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Address: 22/11, Wheat Croft road, Nungambakkam,Chennai - 34

My consignment no is MYSP[protected] and they attempted delivery on 9th . But iam not there that time . After that no body has called me yet. So i requerst you to kindly ask the ekart delivery to deliver the parcel immediately....

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Address: Delhi

Item delivered is old pant shirt but item ordered was three new shirts. You have not mentioned any address of krisandjohn.in on delivery receipt. In tracking also it is only showing delhi....

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I am writing to bring to your attention a delay in the delivery of my recent shipment. The package, associated with the tracking ID MYSP[protected], was expected to be delivered by 23rd April 2025, but it has not yet arrived.
I kindly request your assistance in resolving this issue and helping to ensure the package is delivered as soon as possible. Please let me know if there is any additional information needed from my end to expedite...

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Address: Kailasam,Thazhuthala,Kottiyam,Kollam

I received item it was damaged item.
Ekart Update : Large Size Multifunctional ... with tracking ID FMBC[protected] from Glance will be delivered today before 11pm (call [protected], PIN 101).
[protected]...

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Address: At JANJGIR Chhattisgarh

My Name is Yaman Bareth I am a wish master City JANJGIR (Janjgir ODH) in Chhattisgarh Pincode 495668..
My problem is My field x id has been tampered with.in which another person's contact number has been added to my profile id. Due to which I am not doing my work.. 2. My salary is still not coming. Which I feel. That by changing my bank account number my money has been received in someone else's account. I am not getting...

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Address: HOJAI (ASSAM), Pin- 782435

Health And Wellness Products with tracking ID TMGC[protected]

The delivery boy called me on 27/03/2025 after 5 pm and said that he would deliver my medicine tomorrow i.e. on 28/03/2025 but today (28/03/2025) also he called me after 5 pm, I picked up the phone but he did not say anything, after some time a message came that the medicine would be delivered tomorrow i.e. on 29/03/2025. This delivery boy always shows the order...

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Address: GIDDALUR

I boked a parcel in shiprocket in feb 19 but the parcel reached our nearest hub and the hub manager said that there is no receiving update on our software and that went to rto
But rto address also me only but there no update and delivery to my address if there is no response from ekart
I will raise a complaint on nation cumsumer forum and online legal india i will get my compensation (Awb - msrp[protected])...

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Address: 7th Mile Upper Shillong, East Khasi Hills District - 793005 Meghalaya, Shillong.

I want to make a complaint for one of the Delivery boy from your courier that work in 7th Mile Upper Shillong, East Khasi Hills District - 793005 Meghalaya, Shillong. His name was Name Sunn, he's the delivery boy that most of the people of village of Mawngap - 793121 they face problem that he always refuse and denied to make a home delivery, he always ask me or them to come and pick up from where he was and also he always use to put the package...

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Address: E16, Ananthi Apartment

Track - SHBC[protected], Payment taken for Rs 699 which I was not ordered the product. It is a SCAM.

Return the amount....

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Experienced in the name of your logistics company. On 08.01.2025, I received a request from an Ekart Logistics agent (via call no. [protected]) to pay the listed price for it, so he can cancel the order and process the billing so that I will be able to receive both the money (I paid) and the product (I ordered). However, upon talking to the agent, namely Sanjeev Kumar (Bandra) I was instructed to pay through QR code to an account named Pradeep...

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I am writing to express my disappointment and frustration with the delayed and rescheduled delivery of my order, FMPP[protected]. Despite the promised delivery date, the order has not been delivered on time, and the subsequent rescheduling has been done without any concern for the customer's convenience or a valid reason.

Order Details:

- Order ID: FMPP[protected]
-
- Expected Delivery Date: 28.12.2024br...

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Hi,
It is a matter of grievance and utmost shame as well for being scammed by the renowned Ekart Logistics team and services.
I have received an order of a product (Bee Venom Joint Pain Relief) worth Rs 500. Whereas this product has not been ordered by me through any app or online website. It was attempted to deliver today (18 Dec, 2024) by ekart logistics personnel, the packaging was done very nicely. I asked for an open box...

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I placed an order through Toyloft, but the shipment process has been extremely disappointing. The status of my shipment was stuck at "Pickup Exception" from December 13th, 2024, without any updates. Today, on December 15th, 2024, I noticed the status changed to "Marked RTO: ORDER_REJECT", indicating a return-to-origin action.

This action has been taken without any delivery attempt made at my address. I have...

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Dear team,

I've been receiving an unordered parcel which is COD in nature and the delivery partner is asking for payment. Once I deny the order in person, I'm getting rejection message and codes from Ekart and constant calls from the delivery person. Kindly look into the matter and stop harassing if the customer is rejecting the parcel. Also, the delivery has been reattempted 3 times in 2 days after rejecting and the delivery...

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Product is not delivered to me but got delivery notification message.
I got call from wish master for delivery but he denied to deliver at door step and he asked me to take from far location.
After that i got delivery notification message on my number. but product did not handover to me. I don't know without handover the product how delivery agent update the status as delivered. there was not option as OTP based delivery. so...

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Address: Nehru Nagar, Kottivakkam

I have handed over my Blue tyga jacket to the pickup executive on 17th of June 2024. However, Bluetyga informs that they have not received it till now. I visited the Ekart facility in Kottivakkam (Nehru Nagar) to hand deliver the product.

I want remedial action taken immediately for this....

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Dear eKart Customer Support,
I hope this message finds you well. I am writing to formally complain about several issues I have encountered with my recent order (Order ID: [OD[protected]]).
Firstly, the delivery was not made on time, which was quite disappointing. Additionally, the delivery boy canceled my order manually without any prior notification or explanation. This has caused significant inconvenience, as I was...

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I am facing very poor service regarding my delivery of the product.

First it was mentioned it will get delivered by tomorrow 11pm when i ordered on 5th October.
Then it got updated to 11 October
Then it got updated to 13 October.
And now its 14 Oct, its updated now as 18 October....

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