Ekart Logistics Complaints & Reviews

Hi,
It is a matter of grievance and utmost shame as well for being scammed by the renowned Ekart Logistics team and services.
I have received an order of a product (Bee Venom Joint Pain Relief) worth Rs 500. Whereas this product has not been ordered by me through any app or online website. It was attempted to deliver today (18 Dec, 2024) by ekart logistics personnel, the packaging was done very nicely. I asked for an open box...

I placed an order through Toyloft, but the shipment process has been extremely disappointing. The status of my shipment was stuck at "Pickup Exception" from December 13th, 2024, without any updates. Today, on December 15th, 2024, I noticed the status changed to "Marked RTO: ORDER_REJECT", indicating a return-to-origin action.

This action has been taken without any delivery attempt made at my address. I have...

SRSP[protected] this is my tracking number and the product has not been delieverd from 7 days...

I received a product which was not ordered but due to miscommunication I have to take it.

When I try to call the number provided on website [protected] they are doing whatsapp call and asking to switch to video, which I did not do so, they also sent few apk files and insisted to open so I have to disconnect the call.

I need my refund of 699/- Rs and the above mention method is not standard to create a refund I...

My parsel not deliver by ekart this parsel show my near hub in jubille hill i am wating for delivey &delivery person not calling me & deliver reshudaled my parsel docate no.-NOEC[protected]...

Dear team,

I've been receiving an unordered parcel which is COD in nature and the delivery partner is asking for payment. Once I deny the order in person, I'm getting rejection message and codes from Ekart and constant calls from the delivery person. Kindly look into the matter and stop harassing if the customer is rejecting the parcel. Also, the delivery has been reattempted 3 times in 2 days after rejecting and the delivery...

KIND ATTENTION IS INVITED TO THE Undelivered: Manish Malhotra Foundat + 1... with tracking ID SABC[protected] as i already paid for the product to Ekart Logistic. I want my refund or my product....

Product is not delivered to me but got delivery notification message.
I got call from wish master for delivery but he denied to deliver at door step and he asked me to take from far location.
After that i got delivery notification message on my number. but product did not handover to me. I don't know without handover the product how delivery agent update the status as delivered. there was not option as OTP based delivery. so...

I have handed over my Blue tyga jacket to the pickup executive on 17th of June 2024. However, Bluetyga informs that they have not received it till now. I visited the Ekart facility in Kottivakkam (Nehru Nagar) to hand deliver the product.

I want remedial action taken immediately for this....

I am attaching screen shot of the sms message receiving since few days of time.
tracking id - SHBC[protected]...

I had ordered for Glucometer and I got message through Ekart Logistic No. SRSC[protected] with order reference No.[protected] with Invoice No. Retaul/155782 despatched Blood Gluco meter and delivered by Ekart Logistic executive on 26.10.2024 at about 12.18PM and I had paid Rs. 1199/- through GPAY UPI Transaction ID[protected] to EKART [protected]@ybl.
While opening the box I could not found any Gluco Meter and the box was damaged. I...

I am writing to express my dissatisfaction with the delivery service regarding my recent order of the LORENZ MK-4071R Slim Case Analog Watch placed on October 18, 2024. My expected delivery date was October 23, but I still have not received the parcel due to repeated issues with the delivery process.

Initially, on October 23, the delivery person refused to deliver the package to my office address, even though my office is only 1 km away from my home. After cutting the call abruptly, he assured me the parcel would be delivered to my office the following day.

Today, another delivery person called and I informed him of the same office delivery request. He agreed, but soon after, I received a message that the parcel was undelivered. I contacted him again, but he ended the call while I was still speaking.

This lack of professionalism and miscommunication from your delivery team has caused unnecessary frustration and delay. I kindly request immediate action to ensure the parcel is delivered to my office address as soon as possible and to address the unprofessional behavior of the delivery personnel.

Please confirm when I can expect my parcel to be delivered and ensure that there are no further issues.

So, I have raised the issue with you people multiple times on call and I haven't heard from you, please look into the above tracking number which is showing the item has been delivered. However, I didn't received the item and please know that I received a call from you people that the issue will be sorted despite passing few days I am unable to see anny resolution in this.
Please resolve the issue at the earliest we checked CCTV in our PG we didn't find the package where it shopuld ybe as per the Delivery Boy details.

Date: 17 oct 2024
Phone number of Fraudster: [protected]

Pretending as delivery person working in EKart logistics, asked for money to release refund of cancelled delivery item. After paying again asked for money to complete eKYC, which needs to be done. However, he never gave company account details, but shared a personal QR codes to get money. Asking for money multiple times, he never released funds and did the fraud for 8 transactions amounting to 9400 approx. I tried raising complaint with ekart and their customer care. But both services not available.

Dear eKart Customer Support,
I hope this message finds you well. I am writing to formally complain about several issues I have encountered with my recent order (Order ID: [OD[protected]]).
Firstly, the delivery was not made on time, which was quite disappointing. Additionally, the delivery boy canceled my order manually without any prior notification or explanation. This has caused significant inconvenience, as I was...

Tracking number : srsp[protected] for the past 10 days, i have been receiving the same message every single day, stating that i will receive the product. Then, on the next day, i continue to receive notifications telling me that due to unforeseen circumstances, the delivery has been delayed. This has been happening consistently for the past four days, where they keep postponing my delivery. What frustrates me even more is that nobody from the company is contacting me to provide any further details or assistance. It’s important to note that this is a medicine i am waiting for, and i would think that medicines should be delivered promptly and on a prioritized basis, especially during urgent situations. Shiprocket keeps sending me messages that they will deliver it as soon as possible, but each day, it feels like the delivery is just getting postponed and put off even more. I have been trying to reach out for support, but it seems there is no proper customer care number available, leaving me highly frustrated and disheartened by this whole experience.

Dear Sir/ Madam,

The above-mentioned item from Flipkart through Ekart Logistic with Tracking ID FMPN[protected] was supposed to be delivered on the 11th of October 2024. But the item was never delivered. On the website of Ekart Logistic and Flipkart the item shows delivered on 11th of October 2024 which is not true. When the tried to contact the Ekart Logistic delivery phone number which was provided in the SMS, it says the request is invalid.
i would kindly request you to look into this matter.

Thanking you
Somdup Lama

I am facing very poor service regarding my delivery of the product.

First it was mentioned it will get delivered by tomorrow 11pm when i ordered on 5th October.
Then it got updated to 11 October
Then it got updated to 13 October.
And now its 14 Oct, its updated now as 18 October....

I ordred a mobile from flipcard yesterday. I got delevery today from e cart logistict courier service.I alreaddy paid the amount of the mobile. Yet the delivery executive 50 rs extra taken from me.My flipcard parcel order id is
OD[protected]. Please action againt the delivery executive as soon as posible.

I had ordered a Nike Air Jordan 1 Mid Men's Shoes and I got wrong model of shoes and I had shared the images and the claim got approved and since then multiple pickup have been created but my product is not yet picked up and whenever I call Myntra Customer Support Team, I just get only one reply again and again to wait, No action is taken against the logistics partner. I Need my refund for this order which is still pending. My Order ID # 1278624 [protected].