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[Resolved]  Ekart Logistics — Returning the product and refund related

Sir, I have been delivered with a fake product (which I came to know once after paying the COD amount and opening the parcel).
I wanted to return the courier that is delivered to me via EKart Logistics Surface via AWB#: SRTC[protected].
Have tried calling several times to the In-charge and they never responds back.
Kindly help me in returning the courier/ parcel and get me the refund of the amount that was paid.
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May 10, 2023
Complaint marked as Resolved 
My issue was resolved in two days once after the complaint was lodged. They have called from a number: 08588816654 and told they are ready to return the money and they have payed it back to my phonepay. Thanks a lot.
Ekart Logistics customer support has been notified about the posted complaint.
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Comments

Product is not working please refund the amount and take the product return the amount
Reply
Sir I have been delivered fake product which I came to know once after paying the COD amount and opening the parcel
I wanted to return the courier that is delivered to me vie ekart logistics surface AWB#SRTC[protected]
Have calling several times to the incharge and they never respond back
Kindly help me the return the courier/parcel and get me the refund of the amount that was paid
Reply

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    Ekart Logistics Phone
    +91 80 6798 2222
    Ekart Logistics Address
    360, 13th A Main Rd, Yelahanka Satellite Town, Yelahanka, Bengaluru, Karnataka, India - 560064
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