[Resolved]  Samsung India Estore — online order - no status after 14 days

I ordered a TV from Samsung e store on March 8th and received confirmation of delivery time as 7 days.

I received a email from Samsung the product is shipped on 11th March 2013, but I didn't receive the product yet as of 22nd March 2013 ( 15 days).

I called blue dart to check the status of the package, based on the reference I received from Samsung e store. Blue dart confirmed it was an invalid reference and the product was not handed over from Samsung to blue dart.

So, i called Samsung e store support on 14th March,19th March to check status and they can't confirm me the status of my order.

Samsung estore order no: 1072101
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Aug 13, 2020
Complaint marked as Resolved 
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No money back from samsungindiaestore.com
My name rajiv naryani. I had ordered galaxy S6 from estore and they to give me free wireless charger + cashback. Now it been 6 months no cashback and every month i pay extra money. they cheat me.

I call friends who tell me head of samsungindiaestore.com is Mr.yadev (email:arvind.[protected]@samsung.com) and phone is call [protected]

Make his to call and problem ok in 3 days.

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