Samsung Micro Oven — ECS Bounce Charges

Samsung micro oven — Complaint no 8409143947 dated 26.12.2008 Mica sheet replacement not yet done

This is to inform you that the complaint lodged vide complain no [protected] at delhi customer care service[protected] is pending for almost a month. The service is very unsatisfactory. A customer has to wait for a month to get a minor defect rectified.Please improve the complaint handling system and monitor at higher levels on at least weekly basis.I am disaapointed to have such a service for your product which raises adeqate post sale service vailability by your service centre.

Pl reply on following Email:

[protected]@ntpc.co.in
[protected]@yahoo.com
Mob [protected].

Samsung micro oven — Complaint no : 8407804834, Service Very Very bad

Complain no [protected], dated 23.05.2010

This is to inform you people, take complaint number and other details while making complaint, Samsung people are doing non-sense when we are making complaint, Every time they are raising new complaint number each time we are calling, not maintaining any log for further reference and all. I am suffering with Samsung almost more than 20days, i had taken Microoven in Reliance digital, Banjara Hills, Hyderabad.

Problem starts from delivery of the product itself they are taken almost 5days, for demo they are taking 15days. We identified problem when we start cooking, Its almost 20days, still they are not rectified the problem.

The response from the Samsung people are not at all satisfactory. I am fighting with these people for last 4days.

Samsung micro oven — NON DELIVERY

Ref: Bill no. BHC/4518 dated 03/11/10, Khosla Electronics, BEHALA

Sir,
no delivery has been made till today where as i was told that delivery would be on 07/11/10. I had contacted the dealer several time. they said Samsung is not able to supply the product hence delivery could not be done. kindly confirm it is true. i had contacted your sale executive too but nothing is done yet. I like to inform you that all electronic products I have at home are of samsung.

Reg.
S Pathak

Samsung -- Micro Oven — Non Delivery of Product

I ( BASANT LADHA -- Mob No : [protected]) along with my friend had purchased 02 (two) SAMSUNG made MICRO OVEN from M/s KHOSLA ELECTRONICS, GARIA BRANCH on[protected] model No : BD-73-B with full cash down payment vide Invoice No : 15731 & 15732. We both were assured that the product will be delivered at our house with in 03 days by[protected].

Till today[protected], Thursday) I am yet to receive delivery of the product.

I am being harrassed daily with false assurances from the staff. My wife is unable to move out of house since they are commiting every day about delivery of the product.
I would expect a responce and quick soltion on the matter.