[Resolved]  Sony / Sony Ht Bdv E490 System — DVD and Blu Ray Disc purchased at US not playing on SONY HT BDV E490 system.

Address:

Rangareddy, Andhra Pradesh

I have purchased Sony HT BDV E490sound systemfor Rs 24,000/- on[protected] from Bajaj Electronics (No E mail ID such a big dealer of the Great SONY), Kothapet, Hyderabad, AP. During my recent trip to USA, I have purchased some Blue ray DVD and other DVD. Unfortunatly in my so called SONY system (which I have paid Rs 24,000/-), I am not able to play the blue ray or other DVD which were bought from USA, on TVscreen I am getting Play back prohibited region code.
I am having one more DVD of LG make (Rs 4000/- only) in which I am able to play the DVD except blue ray,which were bought from USA.
At the time of purchase the sales man did not explain the type of CD or DVD that can be play by SONY or there was no any where in the invoice.
You are requested to give me solution how to come out from this problem.
Your Sony dealer did not disclosed the type of CD or DVD that are to be used. Now only SONY customer care informing to the customer. SONY cheating the customer by not disclosing the facts.
Why should I spend Rs 24,000/- for this useless box. I am satisfied with Rs 4000/- LG make, which is playing the US DVD and not Blue ray, which is reasonable on the part of LG, because it is costing only Rs 4000/-. I can not expect more than this from LG make DVD. SONY has cheated me in this regard.
I have requested them take back the system and give me latest version at different of cost or upgrade the software in my system.

Regards
I.Murali