[Resolved]  Elica — Elica 4 burner job not working properly

Address:Panvel

I have purchased Elica 4 burner cook top from Vijay sales 25 days back...I asked sales person for installation but he said you can do it by your own. I called Bharat gas guy to install the hob but the flame is too low that it takes too longer to cook the food.. I’m not able to fry anything because of the low flame. I called Vijay sales and got a very rude response ( The guy asked me why you did it by your own and bla bla..and hung up and never got back to me ) and elica post sale service is very poor though they claim that the hob comes with 10 years warranty.. I regret buying Elica product worth rupees 18K . Now I have to switch back to my old cook top because I’m not able to cook on this stupid product. PLEASE DONT BUY ELICA PRODUCTS AND ANY PRODUCTS FROM VIJAY SALES .
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Aug 9, 2021
Complaint marked as Resolved 
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Hi, Requesting you to share your CRM ID or contact details or email id, by which our customer care team will get back to you. Thank you Elica India Team[protected]
Hi, Requesting you to share your CRM ID or contact details or email id, by which our customer care team will get back to you. Thank you Elica India Team[protected]

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