[Resolved] Elica — horrible product - all of you please read my post before choosing this brand | |||
This is the 2nd time i am posting this as elica didnt take any action on my first complaint. We have used so many stoves till date starting from brands which do not have names to prestige. I have never had or seen issues that i see with this stupid brand. From the time i have bought till date there are only issues with this product. To the people who are planning to buy an ellica product. Below are few eye openers:- 1) do not but this product at all. 2) if you are even buying it with the authorized dealer for x price, the price does not include installation charges. Now you may ask me what is there to install in a stove. Exactly, i installed it myself to save that installation charges. But, when i had some issue with the stove, i had to pay the installation charges for them to come and visit my stove. Note that the product was still under warranty, just 2 months after i purchased. 3) now my warranty is over, my stove is not functioning well, so for them to come and visit i need to pay a sum of 450 rs as visiting charges. 4) its just 2 years the burners are gone, the service technician gives me some random explanations as to why the brass burners are gone. Do not fall for there branding and offers. Its a most horrible brand i have ever seen. Please go for our good old brands like sunflame, prestige, pigeon etc Was this information helpful? | |||
Apr 16, 2019 Complaint marked as Resolved Elica India customer support has been notified about the posted complaint. Verified Support Mar 14, 2019 Elica India Customer Care's response Hi, Requesting you to share your CRM ID or contact details or email id, by which our customer care team will get back to you. Thank you Elica India Team[protected]
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