Elica — not received cashback, company is a cheat

gauravmech

Address:

N.M. Innovations Elica showroom in Marathahalli, Bangalore

Hi, my name is gaurav kumar ([protected]@rediffmail.com).in october last year, i had bought some elica appliances as there was a cashback offer going on.in order to avail the offer, i was supposed to take no interest emi from bajaj finance. I took the loan, paper work was done by bajaj finance person and now complete loan is also repaid. However, i have not received cash back amount. I am checking with both bajaj finance and elica for the past 2 months but there is no success. I have spent lot of time and energy and now it is also causing me mental stress. It is very unprofessional of elica to harass your customer like this. Please help.

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Elica India customer support has been notified about the posted complaint.

Jul 08, 2020

Updated by gauravmech Nobody contacted me from Elica. Please guide.

Jul 19, 2020

Updated by gauravmech Still no response.

Aug 03, 2020

Updated by gauravmech Still no change in status. I am still trying to get my money back. I don't know if elica is serious about their customers. I am 100% sure that they wouldn't have behaved like this in Italy, thanks to strong consumer laws. Hellooooooo, anyone there.