Elica — overhead charges

Address:

Aurangabad, Maharashtra, 431009

Myself arvind bamb from aurangabad, maharashtra.

I have chimney and it's bulb/lamp was not working. After lots of follow up rupali madam from service center pune has promised to arrange two (02) bulbs.
Today i have received two (02) bulbs of wipro company having mrp 25/- each and rupali madam from service center has asked me to pay rs 63/- per bulb. I have asked invoice copy but rupali madam from service center has denied to give invoice and forced me to pay rs 120/- for two (02) bulbs.

I have paid rs 120/- against receipt of two (02) bulbs. If we calculate according to mrp it is rs 50/- only

Who is responsible for this huge difference?

I am requesting to refund difference amount and provide me invoice for whatever i have purchased.

Thanks,
A m bamb,
[protected].