Embord Services India Pvt Ltd — i am complaining about refund of payment for non fulfilment of agreement

Address:NH-8 Iffco chowk, Sector 17,Sukhrali,Gurgaon 122001, Gurgaon, Haryana
Website:embord.in

I got the number of embord services india pvt ltd. From justdial. I have made payment to embord services india pvt ltd on 14 may, 2019 via cheque for hiring a maid. They guarantee to provide a maid within 72 hours otherwise the payment would be refunded. It is more than 15 days but i havent received any service or my refund. No one is picking up the call. I have also filed a compaint through justdial but no action has been taken by them.
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Embord Services Pvt ltd located in Sukhrali, Gurgaon has taken 15000/-for maid service. Got number from just dial. They sent one maid who was covid 19 positive and we sent her back within 24 hrs. They promised they will provide replacement within 2 days. Its been 20 days neither we have got replacement nor our refund. In fact nobody picks up our call either they ignore our call or they switch their mobile off.
Its mentioned in their contract if they won't provide Services within a week, they will refund our money. We personally visited their office and they committed on this. I would like to lodge complaint against Embord Services for such behavior and for not fulfilling Services committed.
Sharing contact details of their team
Owner- Lokesh
Sales n marketing executive- Sunil- [protected]
Richa-HR- [protected]
Akash-Embord employee -[protected]
Khushboo- BDM-[protected]
other contact number-[protected]
I wish i would have seen it earlier.
Is this resolved Harshit??
Same issue. We should file a legal notice against them
pransu Srivastava's reply, Mar 19, 2022
Same issue happened with me..
I kindly request to all of to you to support me to file petition under consumer ACT .
I personally would like to highlight this issue.

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    Contact Information

    NH-8 Iffco chowk, Sector 17,Sukhrali,Gurgaon 122001, Gurugram
    Haryana
    India
    File a Complaint