[Resolved]  Enps — nps payment gateway issue

I was in the process of registering for nps account. I updated my details and uploaded the required documents. Then i tried to make payment but got stuck at payment gateway. Now i am trying to login using my acknowledgement id and date, but i am getting following error from last 4 days.

"registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime."

Ack id : 11017885
Ack date : 31/12/2019
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Jan 13, 2020
Complaint marked as Resolved 
Emailing the team helped to resolve the problem. They opened the form again and I was able to make payment and go through. Note: Customer Care - I held in queue for 3-4 times and got disconnected. I waited for days may be some limit they automatically process the request but seems to me it's not the case. Only NPS team can help to resolve the issue.
 
45 Comments

Comments

Sir my Acknowledgement no is 11817352, date 18/12/2021 . I am stuck due to payment gateway problem. Please resolve ASAP.
Hi,

I am also facing the same issue. I filled up the complete form and went ahead to complete the payment but it got stuck on payments page forever. Now when I am retrying its giving the same error as mentioned below

"The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS "

Please help me by resolving the above quickly.

Thanks
Sulabh
Sulabh Grover's reply, Feb 5, 2022
It has been 2 days already
I was in the process of registering for nps account. I updated my details and uploaded the required documents. Then i tried to make payment but got stuck at payment gateway. Now i am trying to login using my acknowledgement id and date, but i am getting following error.

"The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS #."

Ack id : 11956102
Ack date : 10/02/2022
Hi - My registration for NPS got stuck at payment.

Now when I login to complete registration it gives me below error -

"The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS #"

Acknowledgement Number[protected]

Could you please help?
Ack nos: 11061508
dated: 27/03/2022

I m stuck at :
The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS #
I was in the process of registering for nps account. I updated my details and uploaded the required documents. Then i tried to make payment but got stuck at payment gateway. Now i am trying to login using my acknowledgement id and date, but i am getting following error from last 2 days.

"registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime."

Ack id : 11166542
Ack date : 31/05/2022
same issue

Ack id : 11244459
Ack date : 02/08/2022
My acknowledge no is 11247712 and registration date is 04/08/2022

I updated my details and uploaded the required documents. Then i tried to make payment but got stuck at payment gateway. Now i am trying to login using my acknowledgement id and date, but i am getting following error from last few days.

"The response from the payment gateway for the payment attempt against this acknowledgement number is awaited. We request you wait for the retry of the payment process for registration in NPS."

Please help me to resolve this issue.
I was in the process of registering for nps account. I updated my details and uploaded the required documents. Then i tried to make payment but got stuck at payment gateway. Now i am trying to login using my acknowledgement id and date, but i am getting following error from last few days.

"The response from the payment getway for the payment attempt against this acknowledgement number is awaited. We request you wait for the retry of the payment process for registration in NPS."

Ack id : 11253780
Ack date : 08/08/2022
DOB- 09/12/1994

nps payment gateway issue - Comment #4034152 - Image #0
Same issue
"The response from the payment getway for the payment attempt against this acknowledgement number is awaited. We request you wait for the retry of the payment process for registration in NPS."

Ack No: 11260874
Ack Date: 14/08/2022
I got the same issue - "The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS".
Please help me out for this

Acknowledge No : 11266378
Ack Date : 18/08/2022
same issue please help.
11262529
15/08/2022
I was in the process of registering for nps account. I updated my details and uploaded the required documents. Then i tried to make payment but got stuck at payment gateway. Now i am trying to login using my acknowledgement id and date, but i am getting following error from last 4 days.

"registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime."

Acknowledgment No11368005]
Ack Date -29/11/2022
same issue please resolve it asap.
ACK NO[protected]
ack date- 21/12/2022
Hi Team,

I am also facing same issue.

Not able to make payment and complete registration.
Ack No: 11421517
Act Date 27/12/2022
Poorva0711's reply, Dec 28, 2022
Please resolve it ASAP.
Hello Team,

I'm also facing the same issue. I am getting the payment gateway error. Please help

nps payment gateway issue - Comment #4081020 - Image #0
Hi Team,

Not able to complete the registration. Got this error

"The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS #"

Ack No: 11439858
Act Date 03/01/2023

Please help me to resolve this
was in the process of registering for nps account. I updated my details and uploaded the required documents. Then i tried to make payment but got stuck at payment gateway. Now i am trying to login using my acknowledgement id and date, but i am getting following error from last 2 days.

Acknowledgment id: 11498310
I was in the process of registering for NPS account. I updated my details and uploaded the required documents. Then I tried to make a payment but got stuck at the payment gateway. Now I am trying to log in using my acknowledgment id and date, but I am getting the following error for the last 2 days.

Acknowledgment id: 11498310.
Same issue
"The response from the payment getway for the payment attempt against this acknowledgement number is awaited. We request you wait for the retry of the payment process for registration in NPS."

Ack No: 11519055
Act Date 02/02/2023

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