[Resolved]  Enps — nps payment gateway issue

I was in the process of registering for nps account. I updated my details and uploaded the required documents. Then i tried to make payment but got stuck at payment gateway. Now i am trying to login using my acknowledgement id and date, but i am getting following error from last 4 days.

"registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime."

Ack id : 11017885
Ack date : 31/12/2019
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Jan 13, 2020
Complaint marked as Resolved 
Emailing the team helped to resolve the problem. They opened the form again and I was able to make payment and go through. Note: Customer Care - I held in queue for 3-4 times and got disconnected. I waited for days may be some limit they automatically process the request but seems to me it's not the case. Only NPS team can help to resolve the issue.
 
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Same issue
"The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS #"

Ack No: 11562149
Act Date: 26/02/2023
Hi,
I am facing the below message when I am trying to open my Pending Registration form:-
"The response from the payment gateway for the payment attempt against this acknowledgment number is awaited. We request you wait for the retry of the payment process for registration in NPS"
My Acknowledge No :[protected]
My Date of Registration :- 14.03.23
My Date of Birth :- 21.06.77
Name :- Sanchita Mitra

Pls help me to do the online payment and do my investment, as I need to show this in my Income tax rebate of 2023.

Rgds
Same Issue with me
Acknowledgement No : 11547345
Date : 16/02/2023
Token for Grievance : 11060381

Can anybody share the support email where we can get some help?
Hi Team,
I am facing the same issue.
Acknowledgement No: 11745525
Acknowledgement Date: 06/07/2023

Error message: The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS #

Kindly help to resolve the same. I have already raised grievance but not getting any help.
Same issue
"The response from the payment getway for the payment attempt against this acknowledgement number is awaited. We request you wait for the retry of the payment process for registration in NPS."
Ack No: 11808618
Act Date 16/08/2023

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