Eureka Forbes — Aqua Sure

Address: Varanasi, Uttar Pradesh

Complain No. [protected] Sir, I have lodged my complaint on 31/12/2014, for 4-5 days no one of Aqua Sure or Eureka Forbes contacted me. On 5th January, a guy from MAYA SERVICE- representative of EUREKA FORBES in Varanasi came and after checking the RO+UV machine told me that MEMBRANE is not working and told that he will not repair it today and come next day. On 6th, Person from EUREKA FORBES came and told that he will change the damaged membrane with ONLY OLD AND USED MEMBRANE, as by the POLICY of EUREKA FORBES under contract period the membrane will not be changed by NEW MEMBRANE. SOME Guys BRIJESH YADAV claiming TERRITORY MANAGER of AQUA SURE has harassed me by insisting to use the old membrane when i have contacted the SERVICE CENTER. he further harassed me and insisted that i should use whatever condition of machine they have serviced. The SERVICE MAN REFUSED to show up the TDS of WATER after such SERVICE. THEY DEMANDING ME MONEY FOR FURTHER SERVICE. PLEASE HELP ME AND LOOK INTO THE MATTER
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Eureka Forbes customer support has been notified about the posted complaint.
 
1 Comment

Comments

Dear amitpratap singh, we are sorry to hear about your experience and regret the inconvenience caused to you.
We request you to give us another chance to serve you with the best we have.
We have made a note of your concern details, our executive will get in touch with you and resolve your issue at the earliest.
We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.
Regards,
Eureka Forbes Team

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