[Resolved] Eureka Forbes — Aquaguard Installation not done

sibasis mohapatra

from Bahula, West Bengal

Address:	Kolkata, West Bengal, 700136
Website:	www.eurekaforbes.com

My Aquaguard has been delivered on 03 Apr. Despite calling their customer care repeatedly on daily basis, fresh installation of the product is not yet done. They keep giving false promises about the date and time of installation along with complaint number but to no avail. Strict action should be taken against this company for harassing the customers like this. My complaint number is [protected]

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May 15, 2017

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Apr 07, 2017

Eureka Forbes Customer Care's response Dear Sibasis,

Request you to share your customer ID and contact number, as I'm unable to trace your issue from the complaint number you've shared above. Appreciate your support.

Regards,
Priya

Verified Support

Apr 10, 2017

Eureka Forbes Customer Care's response Dear Sibasis,

I'm still awaiting your details. Kindly share the same as this will help me to resolve your issue at the earliest.

Regards,
Priya

Verified Support

Apr 12, 2017

Eureka Forbes Customer Care's response Dear Sibasis,

As I haven't heard back from you, I am unable to address your concern. Do let me know in case of any further assistance.

Regards,
Priya