[Resolved] Eureka Forbes — company not able to provide proper service.

kiran110

from New Delhi, Delhi

Aug 14, 2017

Address: New Delhi, Delhi

Company persons were very keen for renewal of AMC. after renewal in June, they brought kit that was open and fixed it. It has not been functioning since then as whole water is flushed and never stored. so many times complaint lodged but poor response and service and no solution, I have been much frustrated with the service handled. I want proper trained person attending, change the kit intalled and work to full satisfaction.

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Sep 14, 2017

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Aug 14, 2017

Eureka Forbes Customer Care's response Dear Kiran,

I'll surely help you with this. Please share your registered contact number or customer ID so that my team can get in touch with you.

Regards,
Anita

Verified Support

Oct 31, 2017

Eureka Forbes Customer Care's response Dear Kiran,

As I haven't received your details, your complaint has been closed from our end. Do contact us in case of any query.

Regards,
Anita

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Comments

Sumanreddy Suma

from Hyderabad, Telangana

Aug 14, 2017

Water check complaint

milindp1982

from Mumbai, Maharashtra

Aug 16, 2017

Received damaged product from company and waiting for replacement from last 10 days.

Online Sales:[protected] number is also not working.

Order Id [protected]

Customer ID is [protected]

Eureka Forbes Customer Care's response, Aug 16, 2017

Verified Support

Dear Milind,

I've conveyed the issue to my team in Ulhasnagar. They will get in touch with you at the earliest to address your concern.

Regards,
Anita