Eureka Forbes — Defective dr. aquaguard eterniti installed twice

Address:Shimoga, Karnataka, 577204

We had ordered for dr. Aquaguard eterniti at

Eureka forbes ltd,
Gandhinagar b block 1st cross,
Jayanagar, shivamogga, karnataka 577201

On 13/05/2016 the machine was delivered to our home at vinobanagar next day, when it was installed it was found to be defective and leaking water.

The service guy did not have the right tools to repair it and left.

We had to call service center repeatedly to get them to replace the machine.
Then he came today 17/05/2016 with new piece which was again defective.

I request you to take action on the same and get us proper working water purifier.


My contact address is.
Srinivasa prabhu k
Usha kirana
1st main, 3rd cross
Narasimha badavane
Police chowki
Vinobanagara
Shimoga
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Comments

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Hi Pashant Ghodam,

Inconvenience regretted. We have made a note of your details and our customer care team will get in touch with you at the earliest.

Regards,
Eureka Forbes Team
Hi gopalbahi,

We regret the inconvenience caused. We request you to share your contact details/ complaint no/ customer ID and we ensure to resolve your issue at the earliest.

Regards,
Eureka Forbes Team

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