Eureka Forbes — delays in service for ro water purifier under amc - loss of 2k+ inr to purchase water

Address: B-07, BATCHEN Apartment, Shivbari Road, Diphu(Karbi Anglong), Assam, Pin-782460

Website: www.eurekaforbes.com

On 1st April, 2025 – a complaint was raised for non-functional RO which was under AMC purchased for approx. 5200/- INR. Literally, being harassed by the Eureka Team/Service Centre for upto a month to fix a simple RO issue despite taken advance amount of an AMC legal contract. It was highlighted probably 6 time but no follow up started yet(26/04/2025) – Eureka’s accountability to Refund the loss incurred for their inability to fulfill the obligation under the AMC contract.
Had to purchase drinking water (20L can) for Family from outside market for over a month @~100INR each day. Chased Eureka Teams/Departments via customer Care on Calls. Refund (INR 3000/-) issue and all the services under AMC due from Eureka Forbes, hence lodged a consumer complaint for the same.