[Resolved] Eureka Forbes — Dr aquaguard magna green light blinking

Pmoolay

from Pune, Maharashtra

Address:	Pune, Maharashtra, 411038
Website:	Eureka Forbes water purifiers

I hv purchased dr aquaguard magna in Oct 2016. Within six months the light has changed from blue to green. Lauched complaint with customer care on 26th mar 2017.. Several follow up with sales guy and customer care but no one turned up. just worst after sales service ever seen. Even in the booklet there is no troubleshooting guidelines. Are we drinking impure water? The product is under warranty..bought it for 13000. Pl please help.

Was this information helpful?

No (1)

Yes (1)

May 13, 2017

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Apr 06, 2017

Eureka Forbes Customer Care's response Dear Pmoolay,

Send in your customer ID/contact number & I'll have my representative connect with you for further assistance.

Regards,
Anita

Verified Support

Apr 10, 2017

Eureka Forbes Customer Care's response Dear Pmoolay,

I'm still awaiting your details. Kindly share the same as this will help me to resolve your issue at the earliest.

Regards,
Anita

Verified Support

Apr 12, 2017

Eureka Forbes Customer Care's response Dear Pmoolay,

As I haven't heard back from you, I am unable to address your concern. Do let me know in case of any further assistance.

Regards,
Anita