Eureka Forbes — No show for servicing the product

Website: www.eurekaforbes.com

As per the product commitments the company is supposed to perform free service in the first year of purchase. The robo cleaner was purchased in March and the first service request was raised on October 2026. Even after multiple follow-up there is no action from the company. No service personnel have visited till date. Even today a follow-up has been made and the same answer from support that they will escalate. No hope that this will go through. Company should take its commitments seriously and ensure support. Details are as follows:

Product Name : Forbes Smart Clean Fully Automatic Station
Purchase Date : 23 March 2026
Service Request Number: CM[protected]
Service Request Date: 7 October 2026