Eureka Forbes — Not attending aqua flow water filter service request for more than 10 days

Address:400088

Hello im Ramesh from Mankhurd Mumbai & registered my service request for repair of my Aquaflo water filter on 25 Oct on ur company call center number 39883333 and my request id was [protected]. Not a single sole from eureka forbes called up / visited /responded/ attended to my service request till 02 Nov 15 inspite of calling on the same number at least 3 to 4 times a day everyday. Finally i got it repaired through one local mechanic due to ur irresponsible, arrogant, behavior.


This shows the pathetic customer service of Eureka forbs. I made a mistake and regret for buying ur product. I will never repeat a mistake of buying any of Eureka Forbes product in my life time and further i will recommend the same to my colleges, friends and relatives.
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Eureka Forbes customer support has been notified about the posted complaint.
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Hi Yasu4138,

We regret the inconvenience caused to you. Please share with us your contact details/complaint no / customer ID and we will get back to you at the earliest.

Regards,
Eureka Forbes Team

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