Eureka Forbes — on 29/04/2025, a service requesy was made for the product dr. aquaguard magna hr ro (nxt) customer no [protected] and asset name 3334

I had made the above service complaint on 27/04/2025 to attend and got a slot on 30/04/2025 at 2-3 pm with a registered service request No CM[protected]. As such i started following up from the date of the slot provided and invariably, the staff at Customer care portal choose to repeat the same dialogue " SORRY FOR THE INCONVIENCE, we have escalated this issue to our service agency and they will depute the technician very soon". but after second day onwards the same staff in customer care division communicating the same dialogue with apology.
AMC is paid and service is poor from Eureka Forbes.
The public whoever bought their devices from them and made as fools running from pillar to post for the defect in the devices supplied by then despite the AMC paid . Do they really worth of solving the issue ?