[Resolved]  Eureka Forbes — Problems with aquaguard water purifier

Address:

636030

I have purchased a Dr. Aquaguard water purifier of the model
Geneus+ from M/s Eureka Forbes Sales personnel when they
conducted a sales camp in Salem Steel Plant Township during
October, 2016. After installation on 25/10/2016, the machine was attended by the service personnel 8 times so far !!!

The problems faced within 3 months of purchase:
:
1. During water filling, time taken for each
level indicator is more than half an hour. It takes almost
3-4 hours to fill the tank.
2. Already one of the valve was replaced due to
malfunctioning.3. Now water is found leaking through drain pipe
even when power is off.
3.After filling the in-built tank in RO (selection with lower 2 LEDs glowing), after the power is toggled without consuming any water, the level indicator shows one level low.
4.After replacing the catridge, the water taste has gone and even though the selection is at RO, the water seems to be o[censored]V quality. This was confirmed by another person who is using Aquaguard RO purifier