Eureka Forbes — Purchased product is not getting delivered- EF LVAC pro Robot cleaner

Hi,
We ordered the product mentioned in the subject on 18th sept after a demo at home ( Baner Pune-411045) by Mr Virendra Ghadi and paid full amount on the same day. He confirmed that it will be delivered in max 3 days but it’s been now 7 days it’s not yet delivered.
This demo person is helping us with sharing the del status but it seems that it’s the delievry partner ( TAC Cargo and Llgistics Pvt Ltd) and the delivery person Suhas from Somwar peth Pune branch is delaying the delivery.
I have been calling them everyday after waiting for 4 days and they are assuring everyday that it will be delivered today but it’s not happening.
Here is the LR no[protected]
I request Eureka Forbes concerned and senior team to take an immediate action and deliver it today.
Regards,
Shweta