Eureka Forbes — Refund of Booking Amount

Address: Chennai

I had initiated a booking of a vaccum cleaner. For personal reasons we decided not to buy. The chennai Eureka Sales Person Mr. Tamil at the time of booking had requested for an advance of Rs. 3000/- to confirm the order. WE had promptly made the payment. Payment was done on 15th Feb 2023 and on 15th feb 2023 evening 7 pm we had sent the message for cancellation of hte order. It was assured that the refund would be processed within 7 days. It is almost 15 days and we have not received the refund.

The eurekaforbes team leader in chennai says there is some issue with Bombay office and hence there is a delay. It is not right on the company part to keep consumer money when he has cancelled the order.

The name of the Sales Manager is Sampath Kumar([protected]).

REquest i receive my refund immediately