[Resolved]  Eureka Forbes — Subject: for my purchase purifier and no service after till date my customer code [protected]

Address:Bangalore, Karnataka, 560076

Mr. Hattarki
401, sannidhi enclave,
Nrupatunga nagar, 5th cross,
J p nagar 7th phase,
Bangalore – 560 076
Mob. No.[protected]
Email: [protected]@gmail.com

Subject: for my purifier not service after till date my customer code – [protected].
I have got eureka forbes purifier with invoice no. 24415349 – date 02/03/2015 and my customer code is [protected] and till date i not services that purifier. After i only calling and calling and calling for services office and service officer say that boys comes and comes.
For service head quarters: schedule no. 42, p-3/c muneshwara layout, haralukunte, kudlu, bangalore – 560568 and tel 080 – 30251500, 39883333 and [protected] so please start processing.
For giving your letter by you “waiting service purifier till date”
P. S. : i give us photo’s all bill and receipt
1) tax invoice
2) invoice cum receipt
3) sevice requeest activity report
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Apr 18, 2017
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Mar 16, 2017
Eureka Forbes Customer Care's response
Dear Pankaj,

I've forwarded your concern along your details to my team at Bangalore. Please be assured they'll get in touch with you soon to service your product.

Regards,
Priya
Verified Support
Mar 17, 2017
Eureka Forbes Customer Care's response
Dear Pankaj,

I've received an update that your issue has been resolved. Do let me know if you need any other help. Have a nice evening ahead!

Regards,
Priya
Complaint comments 

Comments

Sir,

our water purifier is not working from last 1 month as our JIO Centre.

our Address is

Reliance JIO CENTRE
1044, FIRST FLOOR
NEAR AXIS BANK,
CIRCULAR ROAD,
GIDDERBAHA, PUNJAB, 152101
Eureka Forbes Customer Care's response, Mar 16, 2017
Verified Support
Dear Yogesh,

I've made a note of your concern. Please help me your registered contact number/customer ID as it will help me to trace and resolve your issue at the earliest.

Regards,
Anita
Eureka Forbes Customer Care's response, Mar 19, 2017
Verified Support
Dear Yogesh,

I am still awaiting your details. Kindly share the same as it will help me assist you faster.

Regards,
Anita
Eureka Forbes Customer Care's response, Mar 21, 2017
Verified Support
Dear Yogesh,

As I haven't heard back from you, I am unable to address your concern. Do let me know in case of any further assistance.

Regards,
Anita

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