[Resolved]  Eureka Forbes — super clean vacuum cleaner

Address: Mumbai City, Maharashtra

Purchased this product from adishwar electronics, bangalore 560064. Bill no.[protected] dt.24.06.2018. At that time sales person told that it can be used for floor cleaning continuously for 30 mts. But while using we found that the unit switches off automatically after 10 mts o[censored]se. We returned the product to the show roomon 16.10.2018 and we are now told that everything is ok with the product and we have to use only for 10 mts and for every 10 mts use we have to keep off for 10 mts. As it will be difficult to use the machine like that, we want the company to take back the product and refund the money paid by us.
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Dec 28, 2018
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Nov 20, 2018
Eureka Forbes Customer Care's response
Dear Viswam,

I will surely help you with your concern. Kindly share your registered contact number/customer ID here & I’ll get back to you at the earliest.

Regards,
Priya
Verified Support
Nov 23, 2018
Eureka Forbes Customer Care's response
Dear Viswam,

I am still awaiting your details. Kindly share the same as this will help me resolve your concern at the earliest.

Regards,
Priya
Verified Support
Nov 27, 2018
Eureka Forbes Customer Care's response
Dear Viswam,

As I haven't received your details, your concern has been closed from our end. Do contact us in case of any query.

Regards,
Priya
 
1 Comment

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आपले कंपनी कडुन 25 आँगषट 18 वाँटर पियुरीफायर घेतलेले असून आज पावेतो आँफर गिफ्ट दिले नाही
ग्राहकांना फसवून केली जाते सदर आँफर गिफ्ट ताबडतोब न पाठविण्यात यावे व ज्या सेल्समन ने चुकीचे नांव टाकले आहे त्या वर कारवाई विचार करावा
आँडर नं.[protected]
Eureka Forbes Customer Care's response, Nov 20, 2018
Verified Support
Dear Eknath,

Your details have been sent to my team in Nashik. They will get in touch with you as soon as possible to assist you further.

Regards,
Priya
Eureka Forbes Customer Care's response, Nov 26, 2018
Verified Support
Dear Eknath,

A representative tried calling you but couldn't get through. Please share your complete address so that my team can look into your concern at the earliest.

Regards,
Priya
Eureka Forbes Customer Care's response, Nov 28, 2018
Verified Support
Dear Eknath,

I am still awaiting the above details. Kindly share the same as this will help me resolve your concern at the earliest.

Regards,
Priya

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