Eureka Forbes — Two years' AMC fee collected, but no visit or service for the second year.

Address: Ambanadu, JRWA L-27/13, Sahakarana Road, Vyttila, Kochi-19, Kerala

My Registered Number with Eureka Forbs is [protected]. My machine with details:- Dr AQUAGUARD MAGNA HD UV, Customer ID:- [protected], Component ID:[protected], Serial No:- [protected] (AMC Expired on 11th August 2024). The AMC contract was for two years starting from 11th August 2022. But, no technician's visit was there after 11th August 2023. Then why the fee collected for two years? You may verify your details. I am attaching the details from my side. So, I want to get back half of the amount paid back.