Eurekaforbes — Dont Buy AMC Online Poor Service and No Response After Purchase!

Website: www.eurekaforbes.com

I purchased a 1-year AMC (Customer ID: [protected]) on 23rd October, but it has been 18 days and no technician has contacted me yet. Despite multiple follow-ups, I have received no response.

I even called the toll-free number, which is misleading because it’s not actually free. I had to recharge my phone, and within just 5 minutes, ₹20 was deducted. The customer support agents simply say, "We will resolve it soon, " but nothing happens after that.

I have also tried reaching out through the company’s Facebook page and on X (formerly Twitter), but I get the same empty promises with no action taken.

To make matters worse, after paying for the AMC online through the app, I realized there’s no refund policy. This feels like a way to trap customers without providing the promised service. I strongly advise others not to purchase AMC online until the company resolves these issues.