Family Health Plan [Fhpl] — claim reimbursement

Address:

Gondia, Maharashtra

Respected sir/mdm,
Myself amitsingh bopche from gondia, maharashtra. I made health insurance policy of bharti axa on 17 august 2017. My policy no. Is ihs/q0103266/2c/08. I was admitted in hospital for the operation of cholecystitis from 20.06.18 to 26.06.18. I had send all the hospital, investigation and medical bills along with doctor prescriptions, discharge card and other required documents mentioned in the claim form through postal department by speed post (No. Em[protected]in & em[protected]in) on 11.07.2018. According to the report of postal department it is delivered on 17.07.2018 on the address of family health plan insurance tpa ltd, srinalaya - cyber spazio, suite # 101, 102, 109, 110, ground floor, road no. 2 banjara hills, hyderabad - 500034.
After delivery i made so many calls to fhpl hyderabad for my reimbursement but they told that they have not received the documents. I had given them the the postal department's delivery report every time but every time your representatives mr. Prashant, mr. Mallikarjun, mr. Ishwar and others are continuously saying that we will let you no. But no response upto now.
So i am requesting you to solve my problem immediately otherwise i have to go through legal way for my reimbursement.
Yours faithfully
Amitsingh yadao bopche
Contact-[protected], [protected]