Fastag — kotak fastag very irresponsible and no response

Address:

Pune, Maharashtra, 411019

Dear team, i had raised a request for kotak fastag on 28nov2019, however i have not received till date. After several emails to fastag. [protected]@kotak.com they said that it is delievered but are not sharing any details on who and when did this was delivered. I have not received nor my family members. I am tired sending emails to them but no response. They are neither reachable on customer care number:[protected].

I visited bank last week but they refused to help since there is no physical dept for fastag. Please help urgently