[Resolved] Federal Bank — amount not credited to account but its status is successful | |
On feb 1st i sent money through federal bank mobile app, amount credited but status not successful, then i did another transaction that is pending. Then i checked on feb 2nd. That day it says both transaction are successful, i checked with axis person he said he is not received any amount. He contacted axis customer care there no amount received. Then i contacted federal customer service they said they have network issue, now it was resolved. He is not raised my complaint. He simply saying no problem wait 2 more days. This people's don't know how to behave also. He simply cut the call. What is the use of imps. Please don't send money through federal when your in emergency. They are not worrying about customers. My amount was deducted but not yet credited. They don't know how much emergency i have. Heartless people's. Transaction 1 ref[protected] Transaction 2 ref[protected] Was this information helpful? | |
Feb 7, 2019 Complaint marked as Resolved Finally issue solved, but there is no response from customer service care.
They are treating customers as slave. I'm going to use other bank. Poor support. Federal Bank customer support has been notified about the posted complaint. Verified Support Feb 03, 2019 Federal Bank Customer Care's response Hi Sir/Ma'am(Vrc019), We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (30245) in the subject line so that our team can assist you. | |
 3 Comments | |
Comments
Today at 1:28 I have done a transaction from idbi bank atm, the money was not coming so I cancelled the transaction and took money from Icici bank atm, so my problem is I lost my 1000 rs from my bank account, please resolve my problem soon
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, I have not get ATM card till now. I all ready report irinjalakuda NADA branch before two weeks ago.kindly solve this issue
Federal Bank Customer Care's response, Feb 20, 2019
Verified Support
Hi Vinu,
We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern and contact details at [email protected] with your ticket number (31130) in the subject line so that our team can assist you.
We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern and contact details at [email protected] with your ticket number (31130) in the subject line so that our team can assist you.
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+91 48 4263 0995 [International]
+91 48 4263 0994 [International]
Federal Towers, Head Office, Aluva, Kerala, India - 683101
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That time my federal bank account 70₹ debited and not successfully and didn’t get recharge amount and lost my money in my account
We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [email protected] with your ticket number (30272) in the subject line so that our team can assist you.