[Resolved]  Fedex — Parcel not delivered but status showing delivered

Address:743166

Recently I purchased prestige gas stove from Snapdeal paying through internet banking on 3rd November. Delivery address is Name-ANISUR RAHAMAN, C/O-ABDUR RAHAMAN MASTER, VILL- NOAPARA, PO-KULIAGARH, DIST-NORTH 24 PGS, PIN-743166, Halisahar, OPPOSITE NOAPARA IDGAH. I have given this address as Snapdeal was showing delivery is possible. Last few days I was checking status of parcel but 12 th November it was showing product was delivered.But fact is that the product has not been delivered. Even no phone call was made on behalf of your courier company.If they told me that delivery is not possible in this address than I would have collected the parcel from their address.Tracking ID is[protected] and mail id is anis.[protected]@gmail.com. I am very much upset as I have already paid the money through net banking.plz help me.
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May 12, 2017
Complaint marked as Resolved 
FedEx customer support has been notified about the posted complaint.
Verified Support
Nov 14, 2016
FedEx Customer Care's response
Dear Customer,

We apologize for the inconvenience. We have forwarded your concern to our team and they will get in touch with you.

Regards,
FedEx Express
Nov 15, 2016
Updated by anis.nsec
FedEx delivered my parcel yesterday. Thank you.
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