First Cry.com — Wrong information provided by online shopping site

Address:

Haridwar, Uttarakhand

I had ordered four books from Firstcry.com, order number 2183781ORN952E251 on 29th may 2015. First message I got on the same day that one item has been shipped through Indian post AWB number is EM[protected]IN.I got this item on 6th june 2015. On 02/06/2015 i got two messages that other three books has been dispatched through indian post in two different baggages. this does not have a AWB number for tracking. when contact customer care on 6th they are not able to give me the AWB number. Actual they have not dispatched the item by that time. Please look at the today's status of these items. AWB number fro Indian speed post; EM[protected]IN & EM[protected]IN. Why First cry people making people cry. This was my first cry & last cry for this online shopping site. People can take some guidance and may switch to some other sites so that they can avoid crying at latter stage. If management can look at this post just explain the name of your venture; or it is self explanatory that people come here for shopping and experience their first cry.