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Firstcry.com — Delivery Delay : Order ID - 133156TNR1C50396

As per website this product (mamypoke pants) to be delivered next day. I had booked on 06Oct21. This has not been delivered till today i.e 8Oct21 6.30pm.
I tried reaching Firstcry customer care but the response I got was not satisfactory. Team was polite but they had not clue how to address this on priority except to assure they do their best and to put the feedback/complaint in system.

I have no hope on Firstcry that they are customer oriented. I have been with Firstcry since 9+years now and have made my mind that I will say goodbye to Fristcry.

Let me see how long this takes to get resolved.
Order ID - 133156TNR1C50396
XpressBee tracking number :[protected]

Thanks,
Sarath
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FirstCry.com customer support has been notified about the posted complaint.
Oct 08, 2021
Updated by Sarath Naik Team of who were telling they would to there best to deliver have sent me a message on 080ct21
9.53pm as "We regret to inform you that your shipment[protected] delivery will be delayed by 3-
4 days. We appreciate your patience".
I never accepted to that I am in patience, how can decide themselves on this, looks they take
customers for granted. Its funny and they have all ways to fool customers.
Oct 08, 2021
Updated by Sarath Naik Team of FirstCry who were telling they would do there best to deliver have sent me a message on 080ct21
9.53pm as "We regret to inform you that your shipment[protected] delivery will be delayed by 3-
4 days. We appreciate your patience".
I never accepted to that I am in patience, how can decide themselves on this, looks they take customers for granted. Its funny and they have all ways to fool customers.
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I have cancelled my order with FirstCry and booked the same with Amazon which are better in service.

Also it's good bye from me to FirstCry, will never return to take service of FirstCry.

Thanks,
Sarath
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