Firstcry.com — product not delivered but shown as delivered | |
I had ordered a gyro car from firstcry on 19th december. Money was paid at the time of order. The order was promised to be delivered by 26th december. However, on 26th december, i received an email saying it will be delivered by 30th december. I called up firstcry and requested to cancel the order. The order was cancelled and i received an email about the same. However, on 27th, fedex updated the delivery status as delivered on 22nd and firstcry also updated the status as delivered. I have raised multiple complaints for refund were accepted but no action. I have neither received the product not the refund. Was this information helpful? | |
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FirstCry.com customer support has been notified about the posted complaint. Jan 09, 2018 Updated by Jaijith Shirnali order number 1373800QB93630422 | |
 2 Comments | |
Comments
I had placed return order on 22 dec. the pickup was done on 27th but amount is not added my wallet. I called the cutomer care regarding this every time they answers the product was not reached the warehouse. The order no. 3641284QW88A3E777. Pls kindly solve my issue immediately.
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