Firstcry.com — Refund issue | |||||
I am ordering Hugges on 13th October and pay the amount through PayTM (Rs.1272.24). The order cancelled on 14th October (order cancelled by Firstcry only). I am not cancelling the order. Then I approach Firstcry. They could not give proper response. Still not I am not receiving my Money. I am mailing Firstcry for more that 20 times. They replying the Template reply, please find below: Thank you for reaching out to FirstCry.com! This is an acknowledgement to your mail and we assure you that your concern will be addressed within the next 24 Hrs. You can also reach us by calling our team on +[protected] between 09:00 am and 08:00 pm (India Time), 7 Days a week. Best Regards, FirstCry.com Team. If I am cancelling the order I may wait, In this case I am not cancelling the order. They Firstcry cancel my order and same time not refund my money till now (more that 4 days). Was this information helpful? | |||||
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FirstCry.com customer support has been notified about the posted complaint. | |||||
 1 Comment | |||||
Comments
I purchased 17 items from this so called website few days back. I had to wait long to get the delivery. Then few of them were of low quality n were of inappropriate size, so request them to pick up, return and refund. Though pick up was done within 2 days but refund is yet to be made back to my bank account. Whenever I call them or shoot any mail .they just say it will take 7-10 working days or there is some technical issues u vl get it soon. It’s been 12 days but still they failed to return back the money to customer. My advice to all either u dnt purchase from them or make sure you dnt expect your money back in case of size mismatch or product low quality.
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